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Old 11-11-2009, 03:50 PM
XanderMoser XanderMoser is offline
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Join Date: Nov 2009
Posts: 16
Default Problem installing PT LE on XP: small gray screen

I am unable to install PT 8.0 on my desktop. When I insert the disc, the only thing that comes up is a small gray screen with "Welcome to Pro Tools LE" on the title bar. When I insert the disc in my laptop, the correct screen comes up.

I just reinstalled Windows XP 32 bit on my desktop yesterday in an attempt to solve the problem. Reformatted the HD (NTFS) and everything. I installed the drivers for my motherboard, video card, ethernet card, and USB 2.0. The only things I have installed are Quicktime, Flash, and Daemon Tools. Internet Explorer is currently at version 6, so that's not the problem

I attempted to use Daemon Tools to create a disc image of the installer DVD. It came up with a couple bad sectors on the disc, though it said they were recoverable. I will try this again.

The funny thing is, it installed fine on my laptop. However, my laptop is a little bit too slow to run it properly.

Here are my computer stats from PC Wizard:

Mainboard : Asus P5K-E
Chipset : Intel P31/P35
Processor : Intel Core 2 Duo E6750 @ 2666 MHz
Physical Memory : 4096 MB (4 x 1024 DDR2-SDRAM )
Video Card : NVIDIA GeForce 8800 GTS
Hard Disk : ST3250310AS (250 GB)
DVD-Rom Drive : PHILIPS SPD2413P SCSI CdRom Device
DVD-Rom Drive : HMHCXUB PU7SDYFG SCSI CdRom Device
Monitor Type : AL2016W - 20 inches
Network Card : MV88SE614x PCIe to SATA2 controller Yukon 88E8056 PCIe Gigabit Ethernet Controller
Operating System : Microsoft Windows XP Professional 5.01.2600 Service Pack 2
DirectX : Version 9.0c (December 2007)

I did see one other thread with this issue, but nothing was resolved. I am hoping someone else has solved this problem.
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