Kernel panic on Mac with Pro Tools 12

[Artfuldodger]

I just got off the phone with Apple support.
My Mac has been going into Kernel panic.

It seems that it is related to a Digidesign driver issue.

I no longer using a MAudio Digidesign interface.
I am using an Eleven Rack with ProTools 12.7.0.

Do I need to remove some old drivers?
Any ideas?

Here is a partial dump of the system information.

Kernel Extensions in backtrace:
com.digidesign.fwfamily.driver(9.0f4)[EA9004EA-D8CD-1CA7-6281-17C82B2AF0EF]@0xffffff7fa348a000->0xffffff7fa34abfff
dependency: com.apple.iokit.IOFireWireAVC(4.2.4)[E11398BF-F522-3030-800F-F93344B04C7D]@0xffffff7fa2f3f000
dependency: com.apple.iokit.IOAudioFamily(205.12)[9DADDFF8-7099-33BD-8339-955576491FEC]@0xffffff7fa2724000
dependency: com.apple.iokit.IOFireWireFamily(4.6.5)[371CA3E2-E87B-330C-9835-20F7E581D283]@0xffffff7fa22df000

BSD process name corresponding to current thread: kernel_task

[Southsidemusic]

That is not the threads we need. You have to post the entire top page of this error as the actual tell tale is about 10 lines down from the forst entry.

Have you trashed preferences an ddatabases after installing the 11R? If not then please start there.

[Artfuldodger]

I have trashed the preferences.

Here is the full dump.

Anonymous UUID: 4CF2B94B-646F-CB1F-F04A-02C6CCE9BE2B

Sat Mar 11 18:32:31 2017

*** Panic Report ***
panic(cpu 0 caller 0xffffff8021a05ecd): Kernel trap at 0xffffff7fa3498af7, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x00007fff56b98ea8, CR3: 0x0000000025877000, CR4: 0x00000000000626e0
RAX: 0x0000000000000020, RBX: 0xffffff8034aad4c0, RCX: 0x0000000009000000, RDX: 0xffffff802206a458
RSP: 0xffffff812ae03fa0, RBP: 0xffffff812ae03fb0, RSI: 0x00000000010d0003, RDI: 0xfacadeb249fd9bd3
R8: 0xffffff8034aad4d8, R9: 0xffffff81034f8068, R10: 0x0000000000000000, R11: 0xffffff7fa272be5c
R12: 0xffffff8034d552b0, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0xffffff8034d552b0
RFL: 0x0000000000010286, RIP: 0xffffff7fa3498af7, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00007fff56b98ea8, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 0, VF: 0

Backtrace (CPU 0), Frame : Return Address
0xffffff8103503c50 : 0xffffff80218f210c
0xffffff8103503cd0 : 0xffffff8021a05ecd
0xffffff8103503eb0 : 0xffffff80218a3743
0xffffff8103503ed0 : 0xffffff7fa3498af7
0xffffff812ae03fb0 : 0xffffff80218a0af7
Kernel Extensions in backtrace:
com.digidesign.fwfamily.driver(9.0f4)[EA9004EA-D8CD-1CA7-6281-17C82B2AF0EF]@0xffffff7fa348a000->0xffffff7fa34abfff
dependency: com.apple.iokit.IOFireWireAVC(4.2.4)[E11398BF-F522-3030-800F-F93344B04C7D]@0xffffff7fa2f3f000
dependency: com.apple.iokit.IOAudioFamily(205.12)[9DADDFF8-7099-33BD-8339-955576491FEC]@0xffffff7fa2724000
dependency: com.apple.iokit.IOFireWireFamily(4.6.5)[371CA3E2-E87B-330C-9835-20F7E581D283]@0xffffff7fa22df000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
16D32

Kernel version:
Darwin Kernel Version 16.4.0: Thu Dec 22 22:53:21 PST 2016; root:xnu-3789.41.3~3/RELEASE_X86_64
Kernel UUID: C67A8D03-DEAC-35B8-8F68-06FF7B687215
Kernel slide: 0x0000000021600000
Kernel text base: 0xffffff8021800000
__HIB text base: 0xffffff8021700000
System model name: iMac12,1 (Mac-942B5BF58194151B)

System uptime in nanoseconds: 6057164827326
last loaded kext at 277302446802: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7fa5087000, size 69632)
last unloaded kext at 737570294482: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7fa5087000, size 61440)
loaded kexts:
com.paceap.kext.pacesupport.snowleopard 5.9.1
com.paragon-software.filesystems.ntfs 288.2.14
com.hzsystems.terminus.driver 4
com.digidesign.iokit.DigiDal 10.3.9f207
com.digidesign.fwfamily.driver 9.0f4
com.apple.driver.AppleBluetoothMultitouch 92
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AGPM 110.23.14
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 5.0.3f1
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 127
com.apple.driver.AppleMikeyDriver 278.56
com.apple.driver.AppleHDA 278.56
com.apple.driver.AppleUpstreamUserClient 3.6.4
com.apple.driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.kext.AMDFramebuffer 1.4.8
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelHD3000Graphics 10.0.2
com.apple.AMDRadeonX3000 1.4.8
com.apple.driver.AppleHV 1
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleSMCLMU 208
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSB Transport 5.0.3f1
com.apple.driver.AppleBacklight 170.9.10
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.kext.AMD6000Controller 1.4.8
com.apple.driver.AppleIntelSNBGraphicsFB 10.0.2
com.apple.driver.AppleMCCSControl 1.2.15
com.apple.iokit.SCSITaskUserClient 394.30.2
com.apple.driver.AppleIRController 340
com.apple.driver.AppleUSBCardReader 404.30.1
com.apple.AppleFSCompression.AppleFSCompressionTyp eDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTyp eZlib 1.0.0
com.apple.BootCache 40
com.apple.filesystems.hfs.kext 366.30.3
com.apple.iokit.IOAHCIBlockStorage 295.20.1
com.apple.driver.AirPort.Atheros40 700.74.5
com.apple.iokit.AppleBCM5701Ethernet 10.2.7
com.apple.driver.AppleFWOHCI 5.5.5
com.apple.driver.AppleAHCIPort 326
com.apple.driver.AppleACPIButtons 5.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 5.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClien t 219.0.0
com.apple.nke.applicationfirewall 172
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 219.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 197
com.apple.driver.AppleHIDKeyboard 197
com.apple.driver.IOBluetoothHIDDriver 5.0.3f1
com.apple.driver.AppleMultitouchDriver 368.7
com.apple.driver.AppleInputDeviceSupport 76.4
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 278.56
com.apple.kext.OSvKernDSPLib 525
com.apple.driver.AppleSSE 1.0
com.apple.iokit.IOAcceleratorFamily2 289.32
com.apple.iokit.IOSurface 153.3
com.apple.iokit.IOFireWireIP 2.2.7
com.apple.iokit.IOBluetoothHostControllerUSBTransp ort 5.0.3f1
com.apple.iokit.IOBluetoothHostControllerTransport 5.0.3f1
com.apple.iokit.IOBluetoothFamily 5.0.3f1
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 513.1
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.driver.AppleHDAController 278.56
com.apple.iokit.IOHDAFamily 278.56
com.apple.iokit.IOAudioFamily 205.12
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOFireWireAVC 4.2.4
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d8
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleThunderboltEDMSink 4.1.1
com.apple.kext.AMDSupport 1.4.8
com.apple.AppleGraphicsDeviceControl 3.13.79
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.iokit.IOGraphicsFamily 513.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 394.30.2
com.apple.iokit.IOBDStorageFamily 1.8
com.apple.iokit.IODVDStorageFamily 1.8
com.apple.iokit.IOCDStorageFamily 1.8
com.apple.iokit.IOAHCISerialATAPI 266
com.apple.driver.usb.IOUSBHostHIDDevice 1.1
com.apple.iokit.IOUSBMassStorageDriver 131.1.1
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.1
com.apple.driver.usb.AppleUSBHub 1.1
com.apple.filesystems.hfs.encodings.kext 1
com.apple.driver.AppleThunderboltDPInAdapter 4.6.1
com.apple.driver.AppleThunderboltDPOutAdapter 4.6.1
com.apple.driver.AppleThunderboltDPAdapterFamily 4.6.1
com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.1
com.apple.iokit.IOSCSIBlockCommandsDevice 394.30.2
com.apple.iokit.IOSCSIArchitectureModelFamily 394.30.2
com.apple.driver.AppleThunderboltNHI 4.1.8
com.apple.iokit.IOThunderboltFamily 6.3.3
com.apple.iokit.IO80211Family 1200.12.2
com.apple.driver.corecapture 1.0.4
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOFireWireFamily 4.6.5
com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
com.apple.iokit.IOAHCIFamily 288
com.apple.driver.usb.AppleUSBEHCIPCI 1.1
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.driver.usb.AppleUSBEHCI 1.1
com.apple.driver.AppleUSBHostMergeProperties 1.1
com.apple.driver.AppleEFINVRAM 2.1
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.KernelRelayHost 1
com.apple.iokit.IOUSBHostFamily 1.1
com.apple.driver.AppleBusPowerController 1.0
com.apple.driver.DiskImages 444.41.1
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 5.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1

[Southsidemusic]

Thanks, sorry if I sounded short when asking about the whole file but I wanted to be quick and not waste your time asking a lot of unnecessary questions before we saw the file you posted in its entirety

Looks like a firewire problem. Either a old driver or a corrupt firewire installation.

Have you tried to reinstall the interface and the drivers and trashed preferences and databases afterwards?

I think thats where we should start.

Trash the drivers alltogether and redownload the 11R drivers and install, delete prefs and dbases and restart of course

See what happens.

[Artfuldodger]

No worries.

I will try what you suggested.