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Old 09-18-2020, 05:41 PM
MCorbin's Avatar
MCorbin MCorbin is offline
Join Date: Jan 2016
Location: New York, NY
Posts: 28
Default RESOLVED - PT First 20.9 Crash

Evening all!

Thank you for letting us know about the issues you were having with the PT First 20.9 crashes.

The bug effected PT First 20.9 on macOS 10.11.6 – 10.15.6.

Please follow the steps below to install the new software that will resolve the issue.

1. Navigate to the Applications folder
2. Delete the Pro Tools | First application
3. Reinstall Pro Tools | First from your MyAvid or Avid Link Account

You can also see the link below.


Mark Corbin
Eucon Surface & Pro Tools Product Champion
Audio Services Supervisor

For immediate assistance:
S6 Support - 888-456-3444
Venue Support - 650-237-1711
Euphonix Support - 650-237-1604
Pro Tools Support - 650-237-1700
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