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#71
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Re: 11.2.1 Installer(Mac) download not working
Its still not working. I have tried Safari,Firefox on my Mac and with IE on a Windows box and I get the same error. Its a DNS problem I believe.
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#72
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Re: 11.2.1 Installer(Mac) download not working
It appears to be Comcast. I tethered to my iphone and was able to start the download. Comcast must be having some server issues right now. Thanks for the responses.
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#73
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Can't download Pro Tools. Help?
Out of town for a job...having issues and decided to download and reinstall Pro Tools 11.
Log in to my Avid account, find Pro Tools 11 under my products, click the download link, wait...wait...and then Safari finally gives me an error saying it cannot find the server "http://akmedia.digidesign.com"... Guess I should have brought an extra copy of the install file, but of course I didn't. Any ideas? Incidentally, nothing else on my account will download either (Read me files, Pro Tools 10, etc.). It's acting as if http://akmedia.digidesign.com is non-existent.
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2010 6-core Mac Pro, 16 GB RAM, OSX 10.9.4, PT 11.2.1, RME Fireface UFX 2014 i7 4-core 15" MacBook Pro Retina, 16 GB RAM, OSX 10.9.4, PT 11.1.2 |
#74
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Re: Can't download Pro Tools. Help?
And the problem is possibly at your end, certainly where I would start debugging. The error message certainly looks that way (akmedia.digidesign.com looks alive and well to me).
Who's network are you on? Is there a firewall or are you directly connected? This looks like a DNS error, what DNS server address are you using... is that correct for the network you are on? Can you download any large files from anywhere else. Are you trying to use the Avid download manager or download directly (try directly). |
#75
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Re: Can't download Pro Tools. Help?
Quote:
Maybe it's possible there's another way to go about the download on avid.com that I'm not aware of or not remembering correctly?
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2010 6-core Mac Pro, 16 GB RAM, OSX 10.9.4, PT 11.2.1, RME Fireface UFX 2014 i7 4-core 15" MacBook Pro Retina, 16 GB RAM, OSX 10.9.4, PT 11.1.2 |
#76
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Re: Can't download Pro Tools. Help?
Start by checking your DNS and other network settings and talking with IT/support if you have any there.
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#77
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Re: Can't download Pro Tools. Help?
Quote:
Thanks and sorry for the false alarm.
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2010 6-core Mac Pro, 16 GB RAM, OSX 10.9.4, PT 11.2.1, RME Fireface UFX 2014 i7 4-core 15" MacBook Pro Retina, 16 GB RAM, OSX 10.9.4, PT 11.1.2 |
#78
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Re: Avid Downloads NOT working
I have had issues downloading and even signing in to avid's site on different computers. One computer works fine and is consistent, the other will not download programs under my account. Both are Macs. I have found that signing into the forum then browsing over to the avid site from the top of the page works for me for downloads consistently, if that makes any sense.
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#79
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downloads not working on avid website
hey everyone, i am trying to download pro tools and the air instruments, but it appears that the servers might be down? anyone else had this trouble? thanks
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#80
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Re: downloads not working on avid website
same here...
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