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  #31  
Old 11-12-2011, 07:24 PM
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Post Re: Support Plan but no sign of PT10HD License
Quote:
Originally Posted by Rubicon View Post
My avid dealer also had countless stories about how avid has mistreated him.
Would love to speak with them about this to find out what happened. Look for an email from us to get more info (if you don't mind).
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  #32  
Old 11-12-2011, 07:35 PM
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Post Re: Support Plan but no sign of PT10HD License
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Originally Posted by [email protected] View Post
Ordered my upgrade on November 1st, still waiting.... Was told that there is one person at Avid processing these transactions.
There's more than one person, but there are other tasks that they handle. I deposited temp licenses and emailed you the DigiDelivery links for the installers. (Mac, right?)

The delay here appears to be that you had your PT9 license on another ilok.com account. Should be able to resolve this case soon.
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  #33  
Old 11-12-2011, 07:43 PM
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Post Re: Support Plan but no sign of PT10HD License
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Originally Posted by NobodyImportant View Post
Dam, I ordered my support plan 5 days ago, I haven't even gotten an email acknowledging my order even though my bank definitely acknowledged it! A trial right about now would be pretty sweet!
If the charge went through then you should see it processed soon. I deposited temp licenses and emailed you the DD links to get you started.
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  #34  
Old 11-12-2011, 07:55 PM
acelo acelo is offline
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I love PT 10...and I see u are working overtime with those temp licenses. Much appreciated
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  #35  
Old 11-12-2011, 08:45 PM
NobodyImportant NobodyImportant is offline
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Default Re: Support Plan but no sign of PT10HD License
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Originally Posted by DigiCS View Post
If the charge went through then you should see it processed soon. I deposited temp licenses and emailed you the DD links to get you started.
Cool!! Just saw the email! Thanks for hooking it up!. I got the pc dl link but Im actually on a mac pro now, I just haven't updated my profile in a while, sorry about that... Thanks a bunch!!
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  #36  
Old 11-12-2011, 08:54 PM
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Post Re: Support Plan but no sign of PT10HD License
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Originally Posted by NobodyImportant View Post
Cool!! Just saw the email! Thanks for hooking it up!. I got the pc dl link but Im actually on a mac pro now, I just haven't updated my profile in a while, sorry about that... Thanks a bunch!!
Mac DD links sent. Enjoy!
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  #37  
Old 11-12-2011, 08:55 PM
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Default Re: Support Plan but no sign of PT10HD License
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Originally Posted by DigiCS View Post
Mac DD links sent. Enjoy!
Your the best!
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  #38  
Old 11-13-2011, 12:06 AM
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Now my only fear is....my 14 day trial expires before my Support Plan is finished processing. That would be a bummer.
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Protools 2022.5 with Protools Native, Mac Pro 12 core 3.46 with 64gb Ram, BAE 1073 Dual and single, Tube-Tech CL1B, Avalon 737sp, AudioScape 1176a, Teletronix LA2A, AudioScape Octo, Pultec EQ1A3, Sony C800g & C100, Gefell UM92.1, Manley Gold, Townsend Sphere, Akai MPC One, Akai MPC 3000 & 2000xl, Emu Sp-1200, Roland XP80, Yamaha Motif Rack, all the Emu modules, Korg MS2000, Burl B2 ADC, Mac Book Pro 2015, Logic Pro X, UAD Apollo, Akai MPC Studio, MPK 32, 49 & 61 and beats 4 da streets
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  #39  
Old 11-13-2011, 05:07 AM
Matt_G Matt_G is offline
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Default Re: Support Plan but no sign of PT10HD License
Ordered my support plan/10 HD upgrade on the 7th, still nothing in my iLok account. Can you please supply a d/l link for the Mac version & deposit the trial license?

Cheers,

Matt
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  #40  
Old 11-13-2011, 08:24 AM
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Default Re: Support Plan but no sign of PT10HD License
Hi DigiCS.

Please feel free to email me.

Rubicon
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