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  #1  
Old 11-15-2020, 05:18 AM
AZ AZ is offline
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Join Date: Oct 2000
Location: tel aviv, israel
Posts: 17
Default Pro tools 2020.11 don't see my Perpetual license
Hi
After updating from 2019.12 protools won't lunch any more because it say i don't have an activation key.
I have a perpetual ultimate license on my ilok account that worked fine until now.
i tried deactivating and activate with no success.
PT HD NATIVE
mac 10.13.6
latest ilok manager.
Any ideas?
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  #2  
Old 11-15-2020, 07:18 AM
29CountsNY's Avatar
29CountsNY 29CountsNY is offline
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Join Date: Aug 2011
Location: Saratoga Springs, NY
Posts: 555
Default Re: Pro tools 2020.11 don't see my Perpetual license
Quote:
Originally Posted by AZ View Post
Hi
After updating from 2019.12 protools won't lunch any more because it say i don't have an activation key.
I have a perpetual ultimate license on my ilok account that worked fine until now.
i tried deactivating and activate with no success.
PT HD NATIVE
mac 10.13.6
latest ilok manager.
Any ideas?
Do you have an active upgrade/support plan?
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Pro Tools HD 2019.12 | HD Native PCIe & HD Native Thunderbolt | Lynx Aurora 16 HD | HD I/O | Digi 192 | 2010 Mac Pro 12 Core 3.46ghz | macOS Mojave 10.14.4 | 48 gigs RAM | Tascam DM3200 | Crane Song Avocet II | Antelope Isochrone OCX | Universal Audio Quad & Duo | Waves Mercury + Studio Classics v10 & Abbey Road Collection
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  #3  
Old 11-15-2020, 03:48 PM
Darryl Ramm Darryl Ramm is offline
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Join Date: Nov 2010
Location: USA
Posts: 19,657
Default Re: Pro tools 2020.11 don't see my Perpetual license
See this current thread. http://duc.avid.com/showthread.php?t=412670 Some suggestions there to try.
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  #4  
Old 11-17-2020, 10:58 AM
AZ AZ is offline
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Join Date: Oct 2000
Location: tel aviv, israel
Posts: 17
Default Re: Pro tools 2020.11 don't see my Perpetual license
yes i have an active support plan.
i tried to move the license to another computer with 2019.11 and it worked.
so the problem is with the 2020.11 ver only.
weird
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