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  #1  
Old 12-23-2013, 03:57 PM
justus1900 justus1900 is offline
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Default Pro Tools 11 Update Playback Engine Problem

Did the update to Pro Tools 11.1 and now when I try and load a 48Khz session I get the "The Current playback engine does not support a sample rate of 44.1 KHz" when I load a 44.1 KHz session I get the same message. IM on a PC, Windows 7 SP1, Audio Interface AVIS FastTrack C600. Tries to change the sample rate in C600 interface its set still does not work, went o Control panel set the default sound machine still does not work?
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  #2  
Old 12-23-2013, 04:12 PM
mesaone mesaone is offline
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Default Re: Pro Tools 11 Update Playback Engine Problem

Did you restart after changing the Windows default playback device to something other than the fast track?

Did you also set the Windows default recording device to something other than the fast track?
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  #3  
Old 12-23-2013, 04:24 PM
justus1900 justus1900 is offline
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Default Re: Pro Tools 11 Update Playback Engine Problem

I have set the engine and restarted still does not work, IM not sure I didnt do anything but uninstall 11.0.2 and install 11.1.0 and the whole audio engine changed, it worked before? I need a Control Panel> Sounds> etc, etc, walk thru to set it.
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RIAA Platinum Sales Award: Lisa Stansfield "Affection"

Main:
Model: Dell 5750 Precision Workstation
OS: Windows 11 Pro 64bit
CPU:*Intel Core Processor i7-10750H (6 Core, 12MB Cache, 2.60 GHz to 5.00 GHz,
Memory:64GB, 2X32GB,DDR4 2933Mhz Non-ECC
OS M.2 512GB PCIe NVMe, Record Intel 1TB SSD, 2T SSD, 1TB SSD
Focusrite Scarlett 18i20 3rd Gen
AVID Pro Tools 2023.12
JBL LSR4328P 8"
JBL LSR310S 10 inch Powered Studio Subwoofer*
Yamaha HS50M Studio Monitors
Alesis Elevate 3 Studio Monitors
M-Audio Axiom 61 Midi Controller
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  #4  
Old 12-23-2013, 04:33 PM
mesaone mesaone is offline
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Default Re: Pro Tools 11 Update Playback Engine Problem

Quote:
Originally Posted by justus1900 View Post
I need a Control Panel> Sounds> etc, etc, walk thru to set it.
  1. Control Panel> Sound
  2. Playback tab
  3. Right-click Realtek High Definition Audio (or whatever built-in card you have)
  4. Select "Set as default device"
  5. Go to Recording tab
  6. Repeat steps 3 and 4
  7. Click "Apply"
  8. Restart
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  #5  
Old 12-23-2013, 05:02 PM
justus1900 justus1900 is offline
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Default Re: Pro Tools 11 Update Playback Engine Problem

Thank you mesaone for the help, That worked, I kinda knew what I needed to do just didnt know all the steps... Problem Solved...
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Main:
Model: Dell 5750 Precision Workstation
OS: Windows 11 Pro 64bit
CPU:*Intel Core Processor i7-10750H (6 Core, 12MB Cache, 2.60 GHz to 5.00 GHz,
Memory:64GB, 2X32GB,DDR4 2933Mhz Non-ECC
OS M.2 512GB PCIe NVMe, Record Intel 1TB SSD, 2T SSD, 1TB SSD
Focusrite Scarlett 18i20 3rd Gen
AVID Pro Tools 2023.12
JBL LSR4328P 8"
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Yamaha HS50M Studio Monitors
Alesis Elevate 3 Studio Monitors
M-Audio Axiom 61 Midi Controller
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