ProTools First doesn't detect my Apollo Twin USB, and an error message issue

[Darryl Ramm]

I missed the Cubase comment earlier, I was assuming Pro Tools was the only thing you are trying that uses the ASIO driver. (Mmm cubase can use Windows Audio/Direct X in some situations, ... but I doubt it's doing so here). But windows audio is such a dog to start with... its relatively easy for stuff to get messed up.

DUC is not full of people complaining about this problem so I'd absolutely suspect your PC is messed up and be diving in to test that (with a clean Windows install). How old an install is is not really that interesting. What is interesting is how was Windows installed on the machine? What other OEM and A/V c r a p ware etc. is on the system etc. I would not use any Windows machine with an OEM Windows install on it, they get automatically wiped and a clean Microsoft Windows install done with no c r a p ware. (And not Windows Home, with automatic update/everything disabled).

And especially if Avid support is not helping I'd not be shy about contacting UAD, they tend to have great support. They should know the ins and outs of getting their drivers to work with all DAWs.