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  #1  
Old 10-22-2013, 07:43 AM
LSD-Studio LSD-Studio is offline
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Join Date: Apr 2009
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Default PT 10.3.7 crashing CONSTANTLY!

this version is terrible...
PT is crashing all the time (about every other time I open a project and almost every time I change the playback engine)....
usually the crash is so severe that I get a "Kernel Panic Notice" when I restart PT, so I have to emergency-shut-down my computer every few minutes when going between PT projects.

I've already trashed preferences etc of course, this version of PT is just unusable.

(Mac Pro, OSX 10.7.5, Pro Tools HD3 Accel v10.3.7).

Anyone else having stability issues with this version?
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  #2  
Old 10-22-2013, 07:51 AM
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crizdee crizdee is online now
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Default Re: PT 10.3.7 crashing CONSTANTLY!

Quote:
Originally Posted by LSD-Studio View Post
this version is terrible...
PT is crashing all the time (about every other time I open a project and almost every time I change the playback engine)....
usually the crash is so severe that I get a "Kernel Panic Notice" when I restart PT, so I have to emergency-shut-down my computer every few minutes when going between PT projects.

I've already trashed preferences etc of course, this version of PT is just unusable.

(Mac Pro, OSX 10.7.5, Pro Tools HD3 Accel v10.3.7).

Anyone else having stability issues with this version?
Hi,

Check all your plugins are up to date! this is the most common cause.




Chris
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PT MAC Troubleshooting... http://duc.avid.com/showthread.php?t=54888

Producer, Engineer,
UKmastering Mixing & Mastering
Blinders_Columbia top 40 UK album charts
Slow Readers Club_Build A Tower top 20 UK album charts

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PT10.3.10 Mountain Lion HD6 accel Magma PE6R4 Control 24 MacPro 12 Core 3.46ghz UAD-2 Octo x2. Manley Vari-Mu, Manley Massive Passive, SSL VHD, ADL600, Grove Tubes ViPre, Tube-Tech CL-1B. Hafler TRM active monitoring.
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  #3  
Old 10-22-2013, 07:57 AM
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JFreak JFreak is online now
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Default Re: PT 10.3.7 crashing CONSTANTLY!

+1

If you don't know what plugin might cause the trouble, then move them all to the unused plugins folder and see if the Protools software itself is causing the trouble. But I'm pretty sure you have zero problems with zero plugins. Crizdee got that right.

Once you have verified that PT without plugins is not causing trouble, you can keep adding plugins to the system. Once you face trouble you should know which one it is.
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  #4  
Old 10-26-2013, 02:08 AM
LSD-Studio LSD-Studio is offline
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Default Re: PT 10.3.7 crashing CONSTANTLY!

Thanks for the tip, I'm gonna try that
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  #5  
Old 11-30-2013, 12:31 PM
rbillia rbillia is offline
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Default Re: PT 10.3.7 crashing CONSTANTLY!

Hi I'm wondering if you found a work around for this. I am having a similar issue of PT 10.3.7 crashing often.

HDX2
Mac OSX 10.8.3
Standard Digi Plugins
Waves Diamond Bundle
Cedar Audio DNS One AAX
RX 3
Altiverb 7
Speakerphone
Native Instruments Komplete 6

I removed the NI Komplete package, but everything else is needed and updated. Any insight would be greatly appreciated. Thanks.
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  #6  
Old 11-30-2013, 12:56 PM
Darryl Ramm Darryl Ramm is offline
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Default PT 10.3.7 crashing CONSTANTLY!

Quote:
Originally Posted by rbillia View Post
Hi I'm wondering if you found a work around for this. I am having a similar issue of PT 10.3.7 crashing often.

HDX2
Mac OSX 10.8.3
Standard Digi Plugins
Waves Diamond Bundle
Cedar Audio DNS One AAX
RX 3
Altiverb 7
Speakerphone
Native Instruments Komplete 6

I removed the NI Komplete package, but everything else is needed and updated. Any insight would be greatly appreciated. Thanks.
It does not matter if you think plugins are needed (what you need first is for Pro Tools not to crash) or they are up to date or not. What you need to do is either absolutely exclude all plugins as the cause here or find the bad one (or more). Start by removing them all from Pro Tools and see if it still crashes or not. If it looks like a plugin problem track it down to the exact plugin(s) causing the problem and contact that vendor for help/support.
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  #7  
Old 11-30-2013, 12:56 PM
crizdee's Avatar
crizdee crizdee is online now
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Join Date: Dec 2004
Location: Brighton, UK
Posts: 10,495
Default Re: PT 10.3.7 crashing CONSTANTLY!

Quote:
Originally Posted by rbillia View Post
Hi I'm wondering if you found a work around for this. I am having a similar issue of PT 10.3.7 crashing often.

HDX2
Mac OSX 10.8.3
Standard Digi Plugins
Waves Diamond Bundle
Cedar Audio DNS One AAX
RX 3
Altiverb 7
Speakerphone
Native Instruments Komplete 6

I removed the NI Komplete package, but everything else is needed and updated. Any insight would be greatly appreciated. Thanks.
Hi,

Any crash logs? User/Library/Logs/Crash Reporter is where they are stored.

the thread that caused the crash will be identified and can often give clues to the cause.

Sad to say that even up to date plugins can cause issues.


Chris
__________________
PT MAC Troubleshooting... http://duc.avid.com/showthread.php?t=54888

Producer, Engineer,
UKmastering Mixing & Mastering
Blinders_Columbia top 40 UK album charts
Slow Readers Club_Build A Tower top 20 UK album charts

www.ukmastering.com


PT10.3.10 Mountain Lion HD6 accel Magma PE6R4 Control 24 MacPro 12 Core 3.46ghz UAD-2 Octo x2. Manley Vari-Mu, Manley Massive Passive, SSL VHD, ADL600, Grove Tubes ViPre, Tube-Tech CL-1B. Hafler TRM active monitoring.
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