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  #1  
Old 04-23-2020, 09:31 AM
simen simen is offline
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Default Opening PT11 with a Pro Tools Ultimate license

Long story short(please don't ask), I want to run PT11 on my computer. I currently have an annual Pro Tools Ultimate license active, but when I run PT11 it says I don't have a valid license. Apparently Pro Tools licenses are not backward compatible.

Local retailers and distributors don't sell PT11 anymore.

Anyone know how to get around this? Buy a second-hand license only chance?

Yes, I know it's possible to save a new PT project for an older PT version, but that's not what I'm asking for here.
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Old 04-23-2020, 10:33 AM
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JFreak JFreak is offline
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Default Re: Opening PT11 with a Pro Tools Ultimate license

What exactly does your iLok License manager tell you have in your key?

Only difference between standard and ultimate is that ultimate customers have extra ultimate license that unlocks ultimate features.

If you have a PT Subscription, it may be only for the current version which means no PT11
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Old 04-25-2020, 02:32 AM
simen simen is offline
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Default Re: Opening PT11 with a Pro Tools Ultimate license

Here's what my license manager says. What's interesting is that PT11 actually is listed on legacy downloads in my AVID account. So you might think from that that my license should be sufficient for PT11.
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Old 04-25-2020, 02:57 AM
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Default Re: Opening PT11 with a Pro Tools Ultimate license

No, actually. You have license for current versions but PT11 needs to see PT11 license
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Old 04-25-2020, 05:10 AM
protoolsuserman protoolsuserman is offline
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Default Re: Opening PT11 with a Pro Tools Ultimate license

Am I correct in thinking Tech support aren't working at weekends?

So many not be able to install PT ultimate till next week now?
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Old 04-25-2020, 05:12 AM
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Default Re: Opening PT11 with a Pro Tools Ultimate license

I have no idea, except there are many tiers of tech support depending how much you have paid for it


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Old 04-26-2020, 01:36 AM
simen simen is offline
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Default Re: Opening PT11 with a Pro Tools Ultimate license

Quote:
Originally Posted by JFreak View Post
No, actually. You have license for current versions but PT11 needs to see PT11 license
But where to get a PT11 license in 2020?
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Old 04-26-2020, 01:41 AM
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Default Re: Opening PT11 with a Pro Tools Ultimate license

If you have a perpetual license (not subscription) then AFAIK the license bundle should have it


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Old 04-26-2020, 01:49 PM
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Default Re: Opening PT11 with a Pro Tools Ultimate license

Quote:
Originally Posted by simen View Post
But where to get a PT11 license in 2020?
A support ticket has been created regarding your concern. One of the licensing team will be in touch through Email.

Thanks,
Tope
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