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  #31  
Old 04-18-2017, 04:21 PM
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Default Re: How to change Avid account email address

We're working toward a user option to handle this, but since that's not completed and there are multiple backend systems to change you'd need to submit a support case for now. The Welcome... sticky thread near the top of this subforum includes a link to the KB article.
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  #32  
Old 04-18-2017, 04:31 PM
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Default Re: How to change Avid account email address

Quote:
Originally Posted by mustgroove View Post
I'd like to change the email address on my Avid account, but I can't seem to find it anywhere when I log in.

Anyone know how to do this?
http://avid.force.com/pkb/articles/f...nt#ChangeEmail

How do I change my Avid Master Account e-mail address?

To change the e-mail address that is linked to your Master Account, please submit your request by filling out this form:
http://avid.force.com/Support/RegistrationCaseCreation

In the question box, please enter "Avid Account Email". Then enter your remaining information.

Please include any and all details that may help in assisting you, including your name, address, and any previous email addresses you may have used.




PS:
To Google anything Avid - including the DUC or The Avid Community Forum, start your URL with:
"site:avid.com
then add your topic, followed by an inverted-comma.

A few examples:

"site:avid.com change Avid Account Email Address”

"site:avid.com Windows Configurations”


"site:avid.com SIIG firewire controller with the Texas Instruments chipset”


"site:avid.com Mbox Pro"
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Last edited by unkJE; 04-18-2017 at 05:08 PM. Reason: added "How to Google the DUC"
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