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  #1  
Old 11-14-2011, 04:45 PM
moremoney moremoney is offline
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Join Date: Nov 2011
Location: new york
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Default I lost my Pro Tools Authorization Code. Help!

Hi,

I'm using Pro Tools LE 8.0 with an MBox 2 on an iMac and am going to be flying to Texas where I'd like to use my Mbox 2 with a PC. The problem is I lost my pro tools authorization code and don't have access to it. Is there anything I can do to install pro tools on the PC in Texas? Can I access that code from inside Pro Tools while I still have access to it on my iMac? Do I have any options at all? I do still have serial numbers, etc.

I tried to get in contact with Avid but I have to pay just to ask this question. I've done Google searches but I can't find any clear resolution.

This is time sensitive, any help would be amazing.

Thanks!
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  #2  
Old 11-14-2011, 06:19 PM
albee1952 albee1952 is offline
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Join Date: May 2004
Location: nashville
Posts: 34,629
Default Re: I lost my Pro Tools Authorization Code. Help!

If you registered your software, you can log onto your MyAvid account and find any code that was registered. In my account, I can grab codes for 8, 7.4 and 7.3, as well as find links to downloads.
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Last edited by AvidCS; 11-14-2011 at 06:22 PM. Reason: Correction to above... if you bought a software upgrade from the store it will be in your Avid account.
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  #3  
Old 11-14-2011, 06:24 PM
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AvidCS AvidCS is offline
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Join Date: Apr 1998
Posts: 1,156
Post Re: I lost my Pro Tools Authorization Code. Help!

Nothing listed for registration or Avid Account under your DUC email address.
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  #4  
Old 09-28-2014, 10:32 PM
leftovervirus leftovervirus is offline
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Join Date: Sep 2014
Location: miramar
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Default Re: I lost my Pro Tools Authorization Code. Help!

I had 8.03 installed on my mac and lost my code. I cant reinstall it on my other mac, is there anybody out there that can help me please.?
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  #5  
Old 02-15-2015, 08:14 AM
Kanefalco Kanefalco is offline
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Join Date: Feb 2015
Location: Germany
Posts: 2
Default Re: I lost my Pro Tools Authorization Code. Help!

Hi Avid,

Seems I have the same problem.. Hadn't needed to reinstall in the last 4 years, but a corrupted hard drive forced the issue.. I just checked my old email (the one connected to this forum account) and found an email showing i registered the product back in Jun 2010. I really hope i can get back online!

Kind Regards,
Kane
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