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Old 05-03-2017, 05:03 AM
daenni daenni is offline
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Join Date: May 2017
Location: Darmstadt
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Default Account problem prevents purchasing Arturia V Collection offer

I am currently trying to purchase the Arturia V Collection 50% offer for Pro Tools costumers. But first, I am asked to link my Avid Community Account to my Master Account.
The problem is i cannot even create a Community Account. Everytime I try doing it, it says: There was an error executing your request. Please try again.

I am desperately trying again over and over. The Arturia offer only lasts for a few more hours, please help.
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Old 05-04-2017, 08:13 PM
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jeffro jeffro is offline
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Join Date: Jun 1999
Location: CA
Posts: 6,889
Default Re: Account problem prevents purchasing Arturia V Collection offer

Quote:
Originally Posted by daenni View Post
I am currently trying to purchase the Arturia V Collection 50% offer for Pro Tools costumers. But first, I am asked to link my Avid Community Account to my Master Account.
The problem is i cannot even create a Community Account. Everytime I try doing it, it says: There was an error executing your request. Please try again.

I am desperately trying again over and over. The Arturia offer only lasts for a few more hours, please help.
Welcome to the community.

Sorry for the trouble with your account, but I see that your order went through yesterday. Thanks for purchasing and hope you enjoy using these great plug-ins!
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