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Old 04-01-2017, 04:21 AM
rantanplan rantanplan is offline
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Join Date: Jan 2005
Location: Berlin
Posts: 151
Default NUGEN HALO upmix crashes PT 10 HD

Hi there,

I downloaded the HALO upmix plugin demo to try with my PT 10 HD on OS X 10.8.5. But sadly PT crashes when I try to insert the plugin on a track. The same happens with the Audio Suite variant.

I tried both flavors AAX and RTAS without success. I also tried with both the TDM and the CoreAudio engine. Even the AU version crashes another DAW (Harrison Mixbus) on the same system. So it seams not to be a PT issue.

The point is that NUGEN can not reproduce the issue.
Is someone able to use the plugin successfully on the same system constellation: PT 10 HD on 10.8.5?

Thanks,
Till
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Old 06-16-2017, 11:10 AM
rantanplan rantanplan is offline
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Join Date: Jan 2005
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Posts: 151
Default Re: NUGEN HALO upmix crashes PT 10 HD

This problem has been solved.

With the help of Nugen support and a lot of testing we discovered that the crashes were caused by a case sensitive system drive!

Workaround:
  1. Open Terminal (Applications/Utilities/Terminal)
  2. Type "cd ~/Library" (without the quotation marks)
  3. Press Enter
  4. Type "mkdir preferences" (again without the quotation marks)
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