Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support

Avid Home Page

Go Back   Avid Pro Audio Community > Legacy Products > ProControl, Control|24, Command|8

Thread Tools Search this Thread Display Modes
Old 11-13-2000, 02:04 PM
bairtracks bairtracks is offline
Join Date: Dec 1969
Location: atlanta ga usa
Posts: 16
Default Monitor Board \"Upgrade\"

Today I got in the mail an offer to "upgrade" the analog monitor board in my Pro Control for $395. This "upgrade" is actually a hardware fix that fixes problems with the original design. These include popping switches, bad signal-to-noise ratio and a low-powered headphone amp. I brought these problems to the attention of Digidesign customer service, and was told that they knew about them, but could not help me. I can not believe that I am now being asked to pay for a bug fix, after spending $10,000 on the product (not including the 2 expander units, etc.). Up until now I have been extremely pleased with the products and services I have gotten from Digidesign. This should be a free upgrade, with apologies for the badly done first attempt. I hope they re-think this.
Reply With Quote
Old 11-13-2000, 04:14 PM
PTPerson PTPerson is offline
Join Date: Dec 1969
Location: Down Under
Posts: 558
Default Re: Monitor Board \"Upgrade\"

This is news to me!! (not the part about the noisy buttons, lame headphone amp, and the "NOT" mute button so to speak).

Again....more money for fundamentals

What's the story I wonder

Reply With Quote
Old 11-13-2000, 04:43 PM
roykamen roykamen is offline
Join Date: Oct 1999
Location: New York, NY,USA
Posts: 60
Default Re: Monitor Board \"Upgrade\"

I TOTALLY agree. Digi... I'm a REAL long time user - from the Cue Sheet days....
I have to pay for a poor design fix?
Reply With Quote
Old 11-13-2000, 09:41 PM
JKD99 JKD99 is offline
Join Date: Dec 1999
Location: Los Angeles, CA USA
Posts: 1,322
Default Re: Monitor Board \"Upgrade\"

I agree too! It's not an upgrade, it just makes it work like it should have in the first place! Puhleeeez!

Joe Milner
Puget Sound
Los Angeles
Joe Milner
Puget Sound, Inc.
Los Angeles


Puget Sound on Facebook
Reply With Quote
Old 11-15-2000, 12:46 AM
houser houser is offline
Join Date: Sep 1999
Location: Santa Monica
Posts: 657
Default Re: Monitor Board \"Upgrade\"


I have to chime-in and agree with the above.
Digi are usually pretty fair IMHO with upgrades
but this one is bad press...
Or just don't call it an "upgrade"...but a bug-fix.

Janne A.
Reply With Quote
Old 11-14-2000, 07:45 PM
nerdlinger nerdlinger is offline
Join Date: Jun 1999
Location: Kansas City, MO USA
Posts: 98
Default Re: Monitor Board \"Upgrade\"

Does anyone know what gets replaced in this "upgrade"? Is it just a circuit board, or the whole monitor section? My Main volume control is real right heavy at any position below 9:00, and I'd be thrilled if the "upgrade" fixed it.

Also, what about the reversed polarity on some outputs? Do I have to change my wiring?

[This message has been edited by nerdlinger (edited November 14, 2000).]
Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Profile as a monitor Board wolvesandi VENUE Live Sound Systems 7 01-08-2011 05:15 PM
Hum and DC from center monitor. Anyone know if it's the PS or Monitor board? Gordon Hookailo ICON & C|24 2 12-18-2010 01:42 AM
monitor board out / repair Jimmix ICON & C|24 1 05-30-2007 01:26 AM
Any news for PCs monitor board upgrade in Europe ? stevegalante ProControl, Control|24, Command|8 12 11-14-2001 06:08 PM
Monitor Board upgrade and New Users? PlanB ProControl, Control|24, Command|8 2 11-23-2000 09:03 AM

All times are GMT -7. The time now is 07:07 AM.

Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com