Strange message when inserting plug in

[[email protected]]

Has anyone seen this message when trying to insert a plug in:

Assertion in "/Volumes/Development/protools/release/2020/r1/ProTools/NewFilLibs/Sys/MacOS/
Sys_FileLocMacOS.cpp", line 230

It's causing chaos

[Darryl Ramm]

And if you just Googled "Sys_FileLocMacOS.cpp" you would find ... https://duc.avid.com/showthread.php?t=402484

[midnightrambler]

Originally Posted by Darryl Ramm

And if you just Googled "Sys_FileLocMacOS.cpp" you would find ... https://duc.avid.com/showthread.php?t=402484

Brilliant, a link to another thread that provides no answers.

[Darryl Ramm]

Originally Posted by midnightrambler

Brilliant, a link to another thread that provides no answers.

Except swapping the playback engine described right there that fixes that issue for some people.

And you are adding value here how?

[midnightrambler]

Originally Posted by Darryl Ramm

Except swapping the playback engine described right there that fixes that issue for some people.

Well why didn’t you just write that then, instead of coming across as a smart Alec? Jeez some people.

[Darryl Ramm]

Originally Posted by midnightrambler

Well why didn’t you just write that then, instead of coming across as a smart Alec? Jeez some people.

Because I want people to know how to solve their own problems when they get an assert message. And I assumed that if giving a direct link to a thread with a possible solution that required reading a few simple messages most folks would be intellectually able to do that. And all those messages give context, that it works for some, not for others, how long it's been going on etc.

There is also an expectation on DUC that people search for know issues before starting a new thread.

Still not seeing you ad any value at all in this thread.

[JFreak]

Help Us Help You page is linked to forum header, but maybe it should be right on top of this text box where you type your asked and answered question..

Sometimes simply googling the issue gives you the answers.

[midnightrambler]

I still don’t think the answer shines through in that thread and I read through it twice. One person suggested it, no one else says “yes that’s it!”— I think I would have still been confused if it was me.

I also don’t think there’s any harm in asking a question with some technical aspect on here, surely that’s what it’s for. It’s not like the OP was asking how to open a file or how to copy and paste. They could then be directed to the right place - assuming there is one - rather than the equivalent of “hey dumb ass, what do you think google is for?”

A little patience, tolerance and understanding isn’t too much to ask is it? What’s the point of being on here if it’s not to ask for/offer help in a constructive, positive way?

If this post makes people think twice about how they post, and remember there’s an actual human being on the other side, then that’s my “value” to this thread and indeed to the whole forum. Over and out.

[JFreak]

True


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