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Old 02-11-2015, 11:21 AM
phawkes1 phawkes1 is offline
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Default 8 M-Powered License not showing up on iLok

I recently purchased a Pro Tools upgrade, but my old license for 8 M-Powered is not showing up on my iLok. I no longer have everyday access to an m-audio interface, so I had to upgrade. I saw that someone had the same issue not too long ago, but I did not see the final resolution. What should I do?
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Old 02-11-2015, 12:08 PM
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YYR123 YYR123 is offline
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Default Re: 8 M-Powered License not showing up on iLok

There were no ilok assets for PT8le and below and iirc M powered was the same way

The dongle was the interface
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Old 02-11-2015, 01:30 PM
phawkes1 phawkes1 is offline
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Default Re: 8 M-Powered License not showing up on iLok

So, does that mean I need to be linked with the M-Audio hardware in order to upgrade to 11?
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Old 02-11-2015, 04:34 PM
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YYR123 YYR123 is offline
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Default Re: 8 M-Powered License not showing up on iLok

I don't think so....

Try the upgrade procedure and see what happens.....

You should probably know the serial number and the activation codes when u initially installed the software
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HDX - PT12.5.1 - HD I/O 16x8x8
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http://www.sknoteaudio.com/ plugins rock and are affordable.
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Old 02-11-2015, 06:40 PM
necjamc necjamc is offline
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Default Re: 8 M-Powered License not showing up on iLok

M-Powered did indeed have an ilok asset. I'm not sure why it's missing for you though.
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Old 02-11-2015, 08:54 PM
bradch00 bradch00 is offline
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Default Re: 8 M-Powered License not showing up on iLok

Quote:
Originally Posted by phawkes1 View Post
I recently purchased a Pro Tools upgrade, but my old license for 8 M-Powered is not showing up on my iLok. I no longer have everyday access to an m-audio interface, so I had to upgrade. I saw that someone had the same issue not too long ago, but I did not see the final resolution. What should I do?
If you activated your Pro Tools 11 license you would have surrendered your M-Powered 8 asset and therefore no longer have access to it.
Did you activate your Pro Tools license? If not, does it show up when you log into iLok.com?
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Old 02-11-2015, 10:04 PM
Bruce Paine Bruce Paine is offline
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Default Re: 8 M-Powered License not showing up on iLok

Quote:
Originally Posted by phawkes1 View Post
I recently purchased a Pro Tools upgrade, but my old license for 8 M-Powered is not showing up on my iLok. I no longer have everyday access to an m-audio interface, so I had to upgrade. I saw that someone had the same issue not too long ago, but I did not see the final resolution. What should I do?
I found the Avid account that you recently created, but no product registrations for your name or email address. No Avid store orders either.

The important thing is that you need to have an iLok account at www.iLok.com and your M-Powered license needs to show on that account when you look in the iLok License Manager you download and install from there.

When you do an upgrade to Pro Tools 11, you need to enter the exact same iLok account user ID as the account where your iLok is.

If you received an Activation Code with the upgrade, go to http://account.avid.com/activation to use your Activation Code.

Please note, you will need an iLok 2 (the rectangular one, not the original key shaped iLok)

For help with downloads and installation, see the following:

Avid Customer Care How To Videos

How to Activate and Download Pro Tools 11

Avid Product Activation Video Tutorials
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