protools10 going slow (win7) [SOLVED]

[Gbsurf]

hi all , this is my first time posting here as ive never had a prob befor , i run pro tools 10 on a win 7 64b pc...its worked really well up until today , it decided to slow down and become real laggy, !!!!i havnt changed any thing since i last use it (about a month ago)....i use a saffire pro 40 firewire interface..and my main hd is a 1tb ssd with plenty of space , i have no cd in the drive and no othe usb devices plugged in apart from ilock .....i am going mad trying to fix this
!!!i will try to send a sys report.. failing that i will reinstall windows and pro tools and just start again, ( i dont really want to ! )

thank you for readin this...any help at all would be great..thanks again..mark...
SiSoftware Sandra

ID
Host Name : studio-PC
Workgroup : WORKGROUP

Computer
Chassis : Desktop
Mainboard : Intel DH77DF
Serial Number : BTDF22******
BIOS : Intel KCH7710H.86A.0110.2013.0513.1018 05/13/2013
Intel vPro : 8.01.20.1336
Total Memory : 16GB DIMM DDR3

Processors
Processor : Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz (4C 3.79GHz, 3.8GHz IMC, 4x 256kB L2, 6MB L3)
Socket/Slot : FC LGA1155

Chipset
Memory Controller : Intel Core (Ivy Bridge) DRAM Controller 100MHz, 2x 8GB DIMM DDR3 1.33GHz 128-bit

Memory Module(s)
Memory Module : Corsair CMX16GX3M2A1600C11 8GB DIMM DDR3 PC3-12400U DDR3-1556 (9-9-9-25 4-33-10-5)
Memory Module : Corsair CMX16GX3M2A1600C11 8GB DIMM DDR3 PC3-12400U DDR3-1556 (9-9-9-25 4-33-10-5)

Video System
Monitor/Panel : LG E2442
(1920x1080, 24.0")
Video Adapter : NVIDIA GeForce GT 630 (2CU 96SP SM5.0 1.62GHz, 128kB L2, 2GB 1.79GHz 128-bit, PCIe 2.00 x16)

Graphics Processor
CUDA GP Processor : NVIDIA GeForce GT 630 (96SP 2C 1.62GHz, 128kB L2, 2GB 1.79GHz 128-bit)
OpenCL GP Processor : NVIDIA GeForce GT 630 (96SP 2C 1.62GHz, 32kB L2, 2GB 1.79GHz 128-bit)
Compute Shader Processor : NVIDIA GeForce GT 630 (96SP 2C 1.62GHz, 128kB L2, 2GB 1.79GHz 128-bit)
OpenGL Processor : GeForce GT 630/PCIe/SSE2 (2GB)

Storage Devices
Samsung SSD 850 EVO 1TB (1TB, SATA600, 2.5", SSD, SED) : 932GB (C:)
Seagate ST2000DM001-9YN164 (2TB, SATA600, 3.5", 7200rpm) : 2TB (F:)
SAMSUNG HD103SJ (1TB, SATA300, 3.5", 7200rpm, 32MB Cache) : 932GB (E:)
Optiarc DVD RW AD-5280S (SATA150, DVD+-RW, CD-RW, 1MB Cache) : N/A (D:)

Logical Storage Devices
System Reserved : 100MB (NTFS, 4kB) @ Samsung SSD 850 EVO 1TB (1TB, SATA600, 2.5", SSD, SED)
New Volume (F:) : 2TB (NTFS, 4kB) @ Seagate ST2000DM001-9YN164 (2TB, SATA600, 3.5", 7200rpm)
music (E:) : 892GB (NTFS, 4kB) @ SAMSUNG HD103SJ (1TB, SATA300, 3.5", 7200rpm, 32MB Cache)
Hard Disk (C:) : 931GB (NTFS, 4kB) @ Samsung SSD 850 EVO 1TB (1TB, SATA600, 2.5", SSD, SED)
Win_RE : 39GB (NTFS, 4kB) @ SAMSUNG HD103SJ (1TB, SATA300, 3.5", 7200rpm, 32MB Cache)
Optical Drive (D:) : N/A @ Optiarc DVD RW AD-5280S (SATA150, DVD+-RW, CD-RW, 1MB Cache)

Peripherals
LPC Hub Controller 1 : Intel Panther Point LPC Controller
Audio Device : Intel Panther Point High Definition Audio Controller
Audio Codec : Realtek Semi High Definition Audio
Audio Device : ASUS GF108 High Definition Audio Controller
Audio Codec : nVidia 0014
Audio Codec : nVidia 0014
Audio Codec : nVidia 0014
Disk Controller : Intel Panther Point 6 port SATA AHCI Controller
USB Controller 1 : Intel Panther Point USB xHCI Host Controller
USB Controller 2 : Intel Panther Point USB Enhanced Host Controller #2
USB Controller 3 : Intel Panther Point USB Enhanced Host Controller #1
FireWire/1394 Controller 1 : Intel VT6315 Series Firewire Controller
SMBus/i2c Controller 1 : Intel ICH SMBus

Printers and Faxes
Fax : Microsoft Shared Fax Driver (200x200)
Printer : Canon MG4200 series Printer (Colour)
Printer : Canon MG4200 series Printer (Colour)

Scanners and Cameras
Scanner : Microsoft printer (Scanner, USB)

Network Services
Network Adapter : Intel(R) 82579V Gigabit Network Connection (Ethernet, 100Mbps)
Network Adapter : VirtualBox Host-Only Ethernet Adapter (Ethernet, 1Gbps)

Operating System
Windows System : Microsoft Windows 7 Ultimate 6.01.7601 (Service Pack 1)
Platform Compliance : x64

[albee1952]

Make sure there is no disk in your optical drive

[Gbsurf]

Hi thanks for reply...it was one of the firts things I checked, i don't often use them , but i had read about that problem...i think i might just do a new installation...everything else on the pc seem fine. With no other issues with any other software or hardware.!?!?
Thanks again

[jeam25]

Originally Posted by Gbsurf

Hi thanks for reply...it was one of the firts things I checked, i don't often use them , but i had read about that problem...i think i might just do a new installation...everything else on the pc seem fine. With no other issues with any other software or hardware.!?!?
Thanks again

I remember to have that issue a few times and in my case was related with 2 drivers . Video card and storage driver controller drivers as far as i remember . You can test updating or reinstalling them before go any further .

[Gbsurf]

thanks for that, i am going to have a look a the graphic drivers tonight,
will let u know

[jeam25]

Originally Posted by Gbsurf

thanks for that, i am going to have a look a the graphic drivers tonight,
will let u know

Dont forget the storage controller driver too !

Youre welcome

[Gbsurf]

well i first disabled the pci graphics card and used the onboard intel chip , it was still laggy and slow to respond, so i am back on the gt630 i updated the drivers for this , still have the problem , i looked for the "storage controller driver".. in device manager , it seemed to have something to do with an old ibstallation of alcahol 120% , i never use it so i uninstalled it , i still have the slow response time on pro tools ...its only pro tools that seems to be suffering ,
everythinng else on this pc runs fine , protools used to run fine aswell !!!! i really dont know what could have changed... wouold i lose any work if i re installed it from the cd ?
thanks
mark....(desperate)

[albee1952]

Re-installing won't hurt any session data, but consider a few things before you do that.
1-sometimes starting fresh is the best thing(glad you're not afraid of that)
2-if you choose to reinstall Pro Tools, you must uninstall it first. When you do that, you MUST also uninstall the HD driver, no matter what hardware you use(this is a checkbox option, just remember to check it). You can also check a box to delete prefs and database files, and I would check that option as well(it only takes a few minutes to reset prefs after the re-install).
3-if you are not hip to drive imaging and/or cloning, you NEED to discover this trick as it can save lots of hair pulling. I started with Acronis, but it has ticked me off to the point that I am now using a utility called Backupper(they have a paid version, but I am using the free version with success). Grab any sale-priced USB drive and keep it for nothing but drive images(and if its large enough, you can copy sessions for backup AND stash everything you download, like updates, plugin installers, etc). Saving a drive image(the C: drive) when your system is running great makes it easy to restore your system to that point in time. Given the amount of malware/virus/trojan garbage, plus how sometimes an update will mess up your rig, or a seemingly harmless utility like Paragon HFS+ for Windows(which completely hosed my system drive last month), drive imaging can save the day

4-(this might be really important), if you have saved custom IO, session templates, track templates, etc. I highly recommend you locate and copy all to a new folder(I named mine PT Settings and parked it on the desktop). The reason is because if that info is stored in the default folders, an UNinstall might also delete them(and they will certainly be deleted if you reload ALL your software). I also keep a copy of that folder on my samples drive

[Gbsurf]

hi thanks fro all replies , some very good advice there, i have ulitmatly reinstalled, well , upgraded , to 10.3.10 ..been meaning to for a while , it seems to have curerd it ! , i still dont know why it suddenly started to become less responsive thou , ....but its all ok now , i didnt use it for a while , then suddenly an urgent project came along , just when i really needed it to work well !!!!!..
thanks again ,... will certainly post again if i get stuck in the future .
cheers....from....cumbria......

[sw rec]

Check in BIOS and see if there's a floppy drive controller that you can disable. Even if you don't have a floppy, or even a PORT for a floppy, some mobo manufactureres still had floppy controllers in their bios. If it's there, disable it.