Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Hardware > FireWire and USB Audio Interfaces (Mac)

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 08-10-2016, 10:14 AM
Boxy-M Boxy-M is offline
Member
 
Join Date: Aug 2016
Location: PARIS
Posts: 14
Default Mbox 3 - audio dropouts or audio loop..

Hi,

I got audio dropouts every 5 or 10 minutes using my mbox 3. Sometime the audio loops and it won't stop until I disconnect the box.

I'm on ableton live (latest version). I've been using this configuration for several years - never had any problem.

The problem appeared at the same time I installed the latest driver from this page : http://avid.force.com/pkb/articles/e...d/Mbox-Drivers

My mbox 3 is pretty much unusable..

What can be done to fix this problem?

Thanks in advance!
Reply With Quote
  #2  
Old 08-10-2016, 11:01 AM
JoelG's Avatar
JoelG JoelG is offline
Moderator
 
Join Date: Mar 2010
Location: Canada
Posts: 1,851
Default Re: Mbox 3 - audio dropouts or audio loop..

Can you provide your full system specs? http://duc.avid.com/showthread.php?t=300050

Make sure you go through the Optimization Guide for your OS, specifically anything that has to do with power saving.

Joel
__________________
Jame Space:
HP Elite 6300 / Core i5 3570 / 12GB RAM / Win 10 Pro
Pro Tools 12 HD / Focusrite 18i20 + M-Audio ProFire 2626

Home:
Intel S5000PSL / 2 x Xeon E5450 / 32GB RAM / Win 10 Pro
Pro Tools 12 HD / M-Audio Project Mix IO

Rig:
Eleven Rack / ART SLA1 / Fender Mustang V 412 / FCB1010 w/ EurekaPROM
Reply With Quote
  #3  
Old 08-11-2016, 06:33 AM
Boxy-M Boxy-M is offline
Member
 
Join Date: Aug 2016
Location: PARIS
Posts: 14
Default Re: Mbox 3 - audio dropouts or audio loop..

Hi,


Here you go:

Laptop:

MacBook Pro (13-inch, mid-2012)
Processor 2,5 GHz Intel Core i5
Memory 4 Go 1600 MHz DDR3
Graphism Intel HD Graphics 4000 1536 Mo

OS:

Mac OS X El Capitan 10.11.5

Audio Interface:

Mbox 3

Software:

Ableton Live 9
__________________
Laptop:
MacBook Pro (13-inch, mid-2012)
Processor 2,5 GHz Intel Core i5
Memory 4 Go 1600 MHz DDR3
Graphism Intel HD Graphics 4000 1536 Mo

OS: Mac OS X El Capitan 10.11.5

Audio Interface: Mbox 3

Software: Ableton Live 9
Reply With Quote
  #4  
Old 08-11-2016, 07:35 AM
JoelG's Avatar
JoelG JoelG is offline
Moderator
 
Join Date: Mar 2010
Location: Canada
Posts: 1,851
Default Re: Mbox 3 - audio dropouts or audio loop..

Thanks for the info, have you gone through the Optimization Guide I had posted?

I'm a PC guy, so hopefully someone with more Mac experience can chime in, but 10.11.5 isn't officially supported for the Mbox 3, not to say it wont work:

Supports Mac OS X 10.8.5, 10.9.5, 10.10-10.10.5, 10.11.1-10.11.3

Any changes of then the driver update done to your computer around the time the issues started? Any specific reason you updated the driver?

Joel
__________________
Jame Space:
HP Elite 6300 / Core i5 3570 / 12GB RAM / Win 10 Pro
Pro Tools 12 HD / Focusrite 18i20 + M-Audio ProFire 2626

Home:
Intel S5000PSL / 2 x Xeon E5450 / 32GB RAM / Win 10 Pro
Pro Tools 12 HD / M-Audio Project Mix IO

Rig:
Eleven Rack / ART SLA1 / Fender Mustang V 412 / FCB1010 w/ EurekaPROM
Reply With Quote
  #5  
Old 08-11-2016, 07:46 AM
Boxy-M Boxy-M is offline
Member
 
Join Date: Aug 2016
Location: PARIS
Posts: 14
Default Re: Mbox 3 - audio dropouts or audio loop..

I've gone through the first steps of the Optimisation Guide (energy saver, should I do all of them?).
I updated the driver for no particular reason except for having the latest driver version.
__________________
Laptop:
MacBook Pro (13-inch, mid-2012)
Processor 2,5 GHz Intel Core i5
Memory 4 Go 1600 MHz DDR3
Graphism Intel HD Graphics 4000 1536 Mo

OS: Mac OS X El Capitan 10.11.5

Audio Interface: Mbox 3

Software: Ableton Live 9
Reply With Quote
  #6  
Old 08-11-2016, 01:06 PM
Boxy-M Boxy-M is offline
Member
 
Join Date: Aug 2016
Location: PARIS
Posts: 14
Default Re: Mbox 3 - audio dropouts or audio loop..

I've gone through the optimization guide and followed every single step, it hasn't fixed my problem..
__________________
Laptop:
MacBook Pro (13-inch, mid-2012)
Processor 2,5 GHz Intel Core i5
Memory 4 Go 1600 MHz DDR3
Graphism Intel HD Graphics 4000 1536 Mo

OS: Mac OS X El Capitan 10.11.5

Audio Interface: Mbox 3

Software: Ableton Live 9
Reply With Quote
  #7  
Old 08-11-2016, 01:17 PM
Top Jimmy's Avatar
Top Jimmy Top Jimmy is offline
Moderator
 
Join Date: Oct 2005
Location: Spokane, WA
Posts: 5,034
Default Re: Mbox 3 - audio dropouts or audio loop..

Have you tried going back to the older driver?
__________________
James Cadwallader

Hackintosh - Gigabyte Z77X-UP5TH, Intel Core i7-3770K, 32GB 1600Mhz DDR3, 2x SATA 6Gb/s 240GB SSD, 3x SATA 6Gb/s 1TB HDD, 1x Glyph 2TB USB3 HDD, Sierra 10.12.6.

Pro Tools HD 2018.12, Focusrite Red 8Pre, Mbox 3 (Mac)
Pro Tools 11.3.2, Mbox2 (Win 7)

Presonus Faderport, Pro Tools | Control
Reply With Quote
  #8  
Old 08-11-2016, 01:20 PM
Boxy-M Boxy-M is offline
Member
 
Join Date: Aug 2016
Location: PARIS
Posts: 14
Default Re: Mbox 3 - audio dropouts or audio loop..

No, do I need to uninstall the actual driver before? Or can I directly download to the older driver?
__________________
Laptop:
MacBook Pro (13-inch, mid-2012)
Processor 2,5 GHz Intel Core i5
Memory 4 Go 1600 MHz DDR3
Graphism Intel HD Graphics 4000 1536 Mo

OS: Mac OS X El Capitan 10.11.5

Audio Interface: Mbox 3

Software: Ableton Live 9
Reply With Quote
  #9  
Old 08-11-2016, 01:24 PM
Top Jimmy's Avatar
Top Jimmy Top Jimmy is offline
Moderator
 
Join Date: Oct 2005
Location: Spokane, WA
Posts: 5,034
Default Re: Mbox 3 - audio dropouts or audio loop..

You can manually uninstall by deleting the files listed for the Mbox 3.
http://avid.force.com/pkb/articles/e...nents-Mac-OS-X
__________________
James Cadwallader

Hackintosh - Gigabyte Z77X-UP5TH, Intel Core i7-3770K, 32GB 1600Mhz DDR3, 2x SATA 6Gb/s 240GB SSD, 3x SATA 6Gb/s 1TB HDD, 1x Glyph 2TB USB3 HDD, Sierra 10.12.6.

Pro Tools HD 2018.12, Focusrite Red 8Pre, Mbox 3 (Mac)
Pro Tools 11.3.2, Mbox2 (Win 7)

Presonus Faderport, Pro Tools | Control
Reply With Quote
  #10  
Old 08-11-2016, 01:30 PM
Boxy-M Boxy-M is offline
Member
 
Join Date: Aug 2016
Location: PARIS
Posts: 14
Default Re: Mbox 3 - audio dropouts or audio loop..

Thanks!

There are some files missing on my computer (for example, these 2: /Library/Extensions/DigidesignFirewireHelper
/Library/Frameworks/DigidesignFWDriver
__________________
Laptop:
MacBook Pro (13-inch, mid-2012)
Processor 2,5 GHz Intel Core i5
Memory 4 Go 1600 MHz DDR3
Graphism Intel HD Graphics 4000 1536 Mo

OS: Mac OS X El Capitan 10.11.5

Audio Interface: Mbox 3

Software: Ableton Live 9
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Audio dropouts with BX5A monitors through Mbox 2 toddamo 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 13 01-04-2010 10:43 AM
mbox + Coreaudio 7.4.2 and OSX10.5.7 audio dropouts eddiepratt 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 1 06-05-2009 12:59 PM
massive audio dropouts, Mbox 2, Athlon 64 X2 4800+ P Heist 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 3 12-10-2005 03:47 PM
Mbox audio dropouts bootsy_collins84 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 4 12-10-2005 12:08 PM
Mbox audio dropouts rgeary 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 1 11-20-2005 01:07 AM


All times are GMT -7. The time now is 05:13 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com