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  #1  
Old 02-10-2010, 09:40 PM
edfreeze edfreeze is offline
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Default Crashing on Import Audio - why??

Running 8.0.3 on Intel MacBookPro, OS 10.5.8. with an MBOX Pro.
Recently updated to 8.0.3, now finding that when I go to
import audio, I crash. This is a new one on me! Tried trashing prefs, DDBs, etc. Created a new user - disabled Spotlight indexing - could this have anything to do with it?

This is a real drag, as I need to be able to import audio to get my work done. Anyone have any ideas why this is happening/fixes? Thanks.
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  #2  
Old 02-10-2010, 09:49 PM
caruso7r caruso7r is offline
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Default Re: Crashing on Import Audio - why??

Have you tried just dragging the audio from your desktop right into your edit window? Also try from the audio region bin window to the right of the regions.
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  #3  
Old 02-10-2010, 09:55 PM
edfreeze edfreeze is offline
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Default Re: Crashing on Import Audio - why??

Yeah, that works, but of course then I have to preview on my desktop, and it's not a fix. Thanks for answering.
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  #4  
Old 02-10-2010, 09:57 PM
caruso7r caruso7r is offline
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Default Re: Crashing on Import Audio - why??

If you haven't yet, create a new session and try it from the menu and see if it works. If it does then import session data then import your tracks then see if you can import more tracks the same way. Maybe your original session is corrupt.
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  #5  
Old 02-10-2010, 10:11 PM
edfreeze edfreeze is offline
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Default Re: Crashing on Import Audio - why??

Happening in multiple sessions. Maybe its a 8.0.3 thing - -I'm reading on other threads that people are having problems with it, I may go back to 8.0.1.
Again, thanks for answering.
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  #6  
Old 02-11-2010, 08:07 AM
Thompsen Thompsen is offline
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Default Re: Crashing on Import Audio - why??

Ive got the same problem since 8.03.
Im using Digi002 with MacBook OSX 10.5.8.
How can I downgrade PT?

Greetings,
Thomas
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  #7  
Old 02-11-2010, 09:22 AM
Bob Brown Bob Brown is offline
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Join Date: Apr 1998
Location: Sunnyvale, CA
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Default Re: Crashing on Import Audio - why??

Hi,

I would like to help figure out what is going on with your system/sessions.

In Pro Tools 8.0.3, we added better and more robust logging to help track down problems like the one you are seeing. When Pro Tools crashes, some information about the crash is written out to a log file. The log files are kept in the "LogFiles" folder that is next to the Pro Tools application.

Here's what you need to do...

1) Reproduce the crash you are seeing.
2) Look in the LogFiles folder and find the latest log file. The file name ends with .dlog
3) Email this "dlog" file to vi -at- digidesign -dot- com. Please include your DUC user name and the hyper-link to this DUC thread (http://duc.digidesign.com/showthread.php?t=266775) so we can track which post this came from.

Please put my name in the subject line of the email.

Thanks!
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  #8  
Old 02-11-2010, 09:36 AM
flommer flommer is offline
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Join Date: Sep 2006
Location: Boise, ID
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Default Re: Crashing on Import Audio - why??

Quote:
Originally Posted by edfreeze View Post
Running 8.0.3 on Intel MacBookPro, OS 10.5.8. with an MBOX Pro.
Recently updated to 8.0.3, now finding that when I go to
import audio, I crash. This is a new one on me! Tried trashing prefs, DDBs, etc. Created a new user - disabled Spotlight indexing - could this have anything to do with it?

This is a real drag, as I need to be able to import audio to get my work done. Anyone have any ideas why this is happening/fixes? Thanks.
What kind of crash are you getting?

I was seeing a long hang, spinning beachball, when trying to drag audio in, but it would eventually process after a minute or so. I haven't gotten to the bottom of the problem yet as it is intermittent, so I'm looking for more info.. Thanks
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MacPro3ghz, 6GB, 10.7.5, PT10.3.2, Digi002 factory/toolkit2/PTIEP, 11R
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  #9  
Old 02-11-2010, 06:28 PM
edfreeze edfreeze is offline
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Join Date: Dec 2007
Posts: 57
Default Re: Crashing on Import Audio - why??

I get a spinning ball and then PT quits. Really sucks, as it takes few minutes to reopen my session. Really breaks up my work flow.
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  #10  
Old 02-16-2010, 08:56 AM
edfreeze edfreeze is offline
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Default Re: Crashing on Import Audio - why??

Emailed requested data to Digi - waiting for reply?
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