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#1
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Student purchase included 4yrs of releases never got Pro Tools 12
Dear Avid,
as part of a four year upgrade offer in place at the time of my purchase I should be able to upgrade my installation to version 12. Unfortunately, I did not receive any information, like I did last time when I was upgrading from PT10 to PT11. I activated my copy of the license on 02/07/12, so I strongly belive that I should get an upgrade promised at the time of purchase. Could you please help me with this? Regards, Tomasz Klicki ========================== ADMIN EDIT:
Last edited by DigiTechSupt; 11-09-2015 at 03:24 PM. Reason: Clarified details. |
#2
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Re: Pro Tools 12 No Charge Upgrade (EDU)
Dear Avid,
I'm in the same situation as "tklicki" ! Please can I have an answer for this problem? Thanks Sincerely Renato |
#3
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Re: Pro Tools 12 No Charge Upgrade (EDU)
I am also curious about this. Has Avid rescinded the 4 year upgrade from 11? Not that 12 is any good right now, but promises an all...
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#4
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Re: Pro Tools 12 No Charge Upgrade (EDU)
Thank you, we will see! ;-)
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#5
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Re: Pro Tools 12 No Charge Upgrade (EDU)
As always when Avid releases a new version of Pro Tools there is a small waiting period for those who are entitled to an upgrade. Be patient. It may take a week or so at the most to process EVERYONE (think about how many registered users there are). So if you fall WITHIN your 4 years of free upgrades you will get that upgrade. Avid has not gone back on that deal.
__________________
System Specs: http://duc.avid.com/member.php?u=108915 Audio Reel: http://www.wacc.net/ https://soundcloud.com/13guatamas13 |
#6
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Re: Pro Tools 12 No Charge Upgrade (EDU)
Has anyone received there upgrade as of yet that is apart of the EDU 4 year upgrade plan?
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#7
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Re: Pro Tools 12 No Charge Upgrade (EDU)
I am also entitled to the free upgrade and have yet to receive anything from Avid. I hope it doesn't take as long as it did with 11 and even when I got it they said I was sent an email with the upgrade information that I certainly never got!
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#8
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what about the 4 years of free upgrades of Education version?
I bought PT 10 in 2012 and It was said to me that it`s a four year free upgrade.
So, It`s not in my avid`s account yet. When It`s gonna be ? Thanks. Giba |
#9
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Re: what about the 4 years of free upgrades of Education version?
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#10
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Re: what about the 4 years of free upgrades of Education version?
Avid is still processing everyone's accounts. It may take a while. I remember when Pro Tools 11 came out I didn't receive my Pro Tools 11 upgrade for about 2 weeks. It may be sooner than later but its a process to make sure everyone who is entitled, gets the upgrade
__________________
System Specs: http://duc.avid.com/member.php?u=108915 Audio Reel: http://www.wacc.net/ https://soundcloud.com/13guatamas13 |
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