Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Mixing > Avid S1, S3, Dock and Control

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 11-23-2020, 08:19 AM
smallstonefan smallstonefan is offline
Member
 
Join Date: Aug 2020
Location: Papillion, Ne
Posts: 23
Default iPad Control just changed to Version Mismatch

Hi all,

I have a problem that just started. I have a pair of S1 units and a dock. The S1 units each have a Kindle Fire and I'm using an iPad air for the dock.

Everything has been working fine up until now. In EuControl, The status of the iPad is listed as Version Mismatch. I have updated the iPad software and re-installed Avid Control, and I downloaded and installed the latest EuControl software but this persists. It will not allow me to add this to My Surfaces with the issue.

Again, everything was working fine and I don't believe anything changed.

I welcome any help ya got! :)

James
Reply With Quote
  #2  
Old 11-24-2020, 11:58 AM
smallstonefan smallstonefan is offline
Member
 
Join Date: Aug 2020
Location: Papillion, Ne
Posts: 23
Default Re: iPad Control just changed to Version Mismatch

So even thought the Apple App store says that there was a new version of Avid Control put out 5 days ago (22.11.0), even with an uninstall, reboot, and fresh install on my ipad I still am running version 2020.11.0.9.

Does anyone know if this is correct? It seems like this failed about the time the new app came out.

Is there a way to roll back to 20.6.0 on the iPad?
Reply With Quote
  #3  
Old 11-25-2020, 09:56 AM
EddieJones's Avatar
EddieJones EddieJones is offline
Avid
 
Join Date: Dec 2014
Location: Santa Cruz
Posts: 2,914
Default Re: iPad Control just changed to Version Mismatch

The current version is 2020.11. You need to make sure both EuControl and the Apps are updated. You can find EuControl either in your Avid account or the Avid download center.
Reply With Quote
  #4  
Old 11-25-2020, 10:23 AM
smallstonefan smallstonefan is offline
Member
 
Join Date: Aug 2020
Location: Papillion, Ne
Posts: 23
Default Re: iPad Control just changed to Version Mismatch

Hi Eddie,

I appreciate your response. I have updated both EuControl and the app.

I still have the problem...

Last edited by smallstonefan; 11-25-2020 at 10:10 PM.
Reply With Quote
  #5  
Old 11-26-2020, 10:48 AM
EddieJones's Avatar
EddieJones EddieJones is offline
Avid
 
Join Date: Dec 2014
Location: Santa Cruz
Posts: 2,914
Default Re: iPad Control just changed to Version Mismatch

Quote:
Originally Posted by smallstonefan View Post
Hi Eddie,

I appreciate your response. I have updated both EuControl and the app.

I still have the problem...
Can you please look at the about screen on both and check the exact version numbers for both and report back?
Reply With Quote
  #6  
Old 11-26-2020, 12:51 PM
smallstonefan smallstonefan is offline
Member
 
Join Date: Aug 2020
Location: Papillion, Ne
Posts: 23
Default Re: iPad Control just changed to Version Mismatch

You bet!

EuControl: 20.6.1.3 downloaded from my downloads section.

iPad Avid Control: 2020.11.0.9 downloaded from the Apple store (multiple times)

My Android tablets are working and they are version 20.6.0.1

Thanks Eddie!
Reply With Quote
  #7  
Old 11-26-2020, 07:25 PM
EddieJones's Avatar
EddieJones EddieJones is offline
Avid
 
Join Date: Dec 2014
Location: Santa Cruz
Posts: 2,914
Default Re: iPad Control just changed to Version Mismatch

You need to download EUCON(EuControl) 20.11 and then update the Android tablets to 20.11
Reply With Quote
  #8  
Old 11-27-2020, 08:00 AM
smallstonefan smallstonefan is offline
Member
 
Join Date: Aug 2020
Location: Papillion, Ne
Posts: 23
Default Re: iPad Control just changed to Version Mismatch

Hi Eddie,

I sorted this out with your help thanks!

This was the first time I updated EuControl and when I finally found the download page I just downloaded the latest release in the list, which I realize now was the latest of the previous releases.

Also, the latest iPad install does indeed have a different version number than displayed in the store and that was confusing me. It does work however...

You don't know what you've got till it's gone - losing that one surface was really slowing me down! :)

Thank you!
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Win 10 Version Mismatch noiseboyuk Avid S1, S3, Dock and Control 3 05-06-2020 06:20 AM
Pro Tools Control Version Mismatch (latest versions of Eucon and Control) sonichead Avid S1, S3, Dock and Control 3 02-19-2020 09:23 AM
Version mismatch error loud neighbor Avid S1, S3, Dock and Control 3 12-19-2019 10:23 PM
Earlier version of Control for ipad? jjsoundoc Avid S1, S3, Dock and Control 1 10-28-2017 04:13 PM
Anyone using a iPad 3 with the latest version of Pro Tools control? Trainwreckmusic Avid S1, S3, Dock and Control 6 03-10-2017 05:48 PM


All times are GMT -7. The time now is 09:10 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com