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  #41  
Old 05-31-2020, 08:31 AM
Magnetic Magnetic is offline
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Join Date: Dec 1969
Location: Columbus Ohio USA
Posts: 209
Default Re: Graphic freeze on playback

Solved...so far.


Quite Pro Tools if open.


Go to ~/Library/Preferences/Avid/Pro Tools and delete UsageAnalytics.pref


Empty Trash and relaunch Pro Tools.


Fingers crossed....
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  #42  
Old 05-31-2020, 08:56 AM
Tim R. Tim R. is offline
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Join Date: Oct 1999
Posts: 1,087
Default Re: Graphic freeze on playback

Quote:
Originally Posted by Sixto6 View Post
Turning off "send anonymous pro tools usage data to avid", rebooting PT with network ON works for me.
This worked for me too. No need to trash anything. Just turn off the pref.
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System 1: Pro Tools Ultimate 2020.5, HD Native TB, HD OMNI, S3/Artist Transport/Eucontrol 20.6, Rosetta 800 w/XHD card
Mac OS 10.14.6, 2018 Mac Mini 3Ghz i5, 32Gig RAM

System 2: Pro Tools 2019.12 (no Hardware), Mac OS 10.14.6, MBP (Retina 13in, Early 2015, 3.1Ghz i7, 16Gig RAM)
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  #43  
Old 05-31-2020, 11:51 AM
simontheoracle simontheoracle is offline
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Join Date: Nov 2006
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Default Re: Graphic freeze on playback

Issue should now be fixed.
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  #44  
Old 05-31-2020, 02:07 PM
Oli P Oli P is offline
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Join Date: Oct 1999
Location: Copenhagen, Denmark
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Default Re: Graphic freeze on playback

But what was the issue?
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iMac27 i9 3.6 (2019) / 64 GB Ram / OS 10.14.5
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  #45  
Old 05-31-2020, 03:11 PM
Fishbone Fishbone is offline
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Join Date: Feb 2000
Location: Brazil
Posts: 32
Default Re: Graphic freeze on playback

The culprit was indeed the infamous "send anonymous data to avid" after all.

Seems to be something with Avid servers that was fixed:

https://www.pro-tools-expert.com/hom...eid=7df9d770ef

They say now it's "save" to check the option to send data back on again... yeah, Avid, will do it right now for sure...
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  #46  
Old 05-31-2020, 07:45 PM
gub gub is offline
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Join Date: Jun 2012
Location: The Patch, Australia
Posts: 57
Default Re: Graphic freeze on playback

yeah just checked and all things seem back to normal...... so far
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  #47  
Old 06-01-2020, 04:43 AM
Brian Hudson Brian Hudson is offline
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Join Date: Feb 2002
Location: South Africa
Posts: 73
Default Re: Graphic freeze on playback

Hilarious he he


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  #48  
Old 06-01-2020, 02:39 PM
stevenbb stevenbb is offline
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Join Date: May 2020
Location: Leicester, U.K
Posts: 1
Default Re: Graphic freeze on playback

it works by just turning off "Send anonymous ProTools user data to Avid" from operation located under preference.

It must to do with the new apple security update broking ProTools sending out stuff to Avid.
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