Pro-tools LE DAE plugin-error??? pls help

[TonserPerson]

ive just got my m-box and have installed pro-tools...
heres the problem:
every time i start up pro-tools a box with this error message apperars:

could not create the plug-ins TCE factory default file because of a DAE error was encountered(#0)

pro-tools starts and i can record tracks...
but when i want to start a plugin in the mixer area this error message apperars:

The plug-in could not be made active because of an DAE error encountered(#7400)


if someone could help me getting rid of this problem i would be very greatfull

my computer is a laptop:
celeron 2.6ghz
with about 1000mb og RAM
if that is some help solving the problem

[Cliffy_Boy]

If you're using 6.4, you need to upgrade many Digi plug-ins which you'll find on the Downloads page.

[TonserPerson]

im using pro tools 6.1.1 and i have only installed plugins that came with the m-box

[Cliffy_Boy]

Make sure the pliugin was loaded in the proper directory. It should be in Program Files-Common Files-Digidesign-DAE-Plugins. If its not there, search your hard drive. If PT was installed on C:, it should have installed properly. You may need to reinstall PT.

Its also worth a shot to update the Pace antipiracy drivers at www.paceap.com

[TonserPerson]

my program is installed in danish named directories...but the plug-ins should be the same as the common files directroy.....
what is this Pace antipiracy driver?

[Cliffy_Boy]

Thats the problem. Protools is looking for the english directory. Try creating the directory I described above in English and drag the plug-ins to that folder. I suspect PT will then find the files and your plug-ins should work. RTAS Plug-ins are named xxx.dpm and xxx.dpm.rsr

[TonserPerson]

i tryed what you said...and made the new directories...copied the plugins over...but the error is still there :-(

[Cliffy_Boy]

You probably need to delete your preferences file in the main Digidesign directory. This has info thats plug-in related but by deleting it, a new one gets created with, hopefully, the location rectified.

[TonserPerson]

i tryed to delete the directory with the danish name containing the files...
but pro-tools cant find the plug-ins....
because it could find the plug-ins in the directory...but the error still accur

i dont think this is the problem :-(
or maybe im doing it wrong...

hasent anyone had this problem??? or is there a way where i can get the answer from some kind of digidesign support?...mabye an update could do the job? but i dont know how...

[TonserPerson]

hasent anyone got an answer to this problem???
or know where i can find someone who might do?
maybe a mail for some kind og digitech support???

isent there anyone who have had this problem?