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  #1  
Old 12-09-2015, 09:12 AM
jsbach jsbach is offline
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Default Pro Tools 12 Renewal of Perpetual License?

For anyone who purchased the perpetual annual upgrade and support plan last year, is there any info on how to renew?

Most who purchased last year probably have a plan that expires on 3/31/16. Is anyone on a plan that expires before then?
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  #2  
Old 12-09-2015, 12:43 PM
BScout BScout is offline
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Default Re: Pro Tools 12 Renewal of Perpetual License?

I believe you'll find the renewal method when you log into your "My Avid" account and look at the products under support.
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Old 12-09-2015, 01:15 PM
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smfelton smfelton is offline
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Default Re: Pro Tools 12 Renewal of Perpetual License?

Mine's 02/09/2016 so I guess I was an early adopter ! (that's 9th Feb)
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Old 12-09-2015, 01:44 PM
jsbach jsbach is offline
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Default Re: Pro Tools 12 Renewal of Perpetual License?

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Originally Posted by BScout View Post
I believe you'll find the renewal method when you log into your "My Avid" account and look at the products under support.
I see nothing about renewal in my account. Do you see that in yours?
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Old 12-09-2015, 03:22 PM
BScout BScout is offline
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Default Re: Pro Tools 12 Renewal of Perpetual License?

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Originally Posted by jsbach View Post
I see nothing about renewal in my account. Do you see that in yours?
About 2:30 in this video
https://www.youtube.com/watch?v=n8K7Jlhfh7Y
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  #6  
Old 12-10-2015, 06:20 AM
jsbach jsbach is offline
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Default Re: Pro Tools 12 Renewal of Perpetual License?

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Originally Posted by BScout View Post
Thank you for the video link. I appreciate it.

I don't have the "Auto Renewal" option in my account like you do in the video. I am vanilla not HD.

To vanilla users: are you seeing the auto renewal option?
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Old 12-10-2015, 07:22 AM
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dr_daw dr_daw is offline
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Default Re: Pro Tools 12 Renewal of Perpetual License?

There is none with vanilla. You will be notified via Application Manager is what I was told by support over a week ago. At that point you can decide which plan you want to go with.

Why there is no Auto-renew is beyond me, but you do have 10 days grace I believe if your plan expires.
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Old 12-11-2015, 03:51 AM
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Default Re: Pro Tools 12 Renewal of Perpetual License?

I got notified to renew in the app manager but when clicking you just get sent to the avid login and in the account there is no renewal button. Same for both an PT 12 and a PT HD 12 account.

Jesper
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  #9  
Old 12-11-2015, 06:36 AM
jsbach jsbach is offline
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Default Re: Pro Tools 12 Renewal of Perpetual License?

Quote:
Originally Posted by dr_daw View Post
There is none with vanilla. You will be notified via Application Manager is what I was told by support over a week ago. At that point you can decide which plan you want to go with.

Why there is no Auto-renew is beyond me, but you do have 10 days grace I believe if your plan expires.
Quote:
Originally Posted by jesele View Post
I got notified to renew in the app manager but when clicking you just get sent to the avid login and in the account there is no renewal button. Same for both an PT 12 and a PT HD 12 account.

Jesper
Thanks for the replies. @jesele: When does your plan expire?
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  #10  
Old 12-11-2015, 08:55 AM
jesele jesele is offline
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Default Re: Pro Tools 12 Renewal of Perpetual License?

The PT 12 January 2 and the PT HD 12 January 23 I think. Although the iLok says March 31.

Jesper
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