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#1
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Missing S/N on S1
Hi everyone,
Our church ordered an S1 console from Fullcompass and we received it but it does not have a serial number on the back. I need a serial number in order to activate the product and also to get customer support from Avid. Since I have no serial number I cannot tell customer support that I have no serial number. Here's a picture of the back of the S1. Any suggestions? Last edited by jeffro; 01-04-2021 at 05:58 PM. Reason: Removed image with serial number. |
#2
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Re: Missing S/N on S1
Was this in a sealed box? Either way, the seller should help you.
This answer below is from a similar post, but it's a mystery without help from the seller. Quote:
__________________
~ tom thomas Formerly hobotom Pro Tools Ultimate 2024 HDX Hybrid HD Omni and 192 I/Os Windows 10 Intel Hexcore i7 All Samsung Pro SSDs Ampex MM1200 2" 24 trk tape Outboard: UREI, Eventide, Lexicon, Yamaha, TC Electronics, Orban, ART, EchoAudio, Dolby, Hughes, API, Neve, Audio Arts, BBE, Aphex, Berringer, MOTU, dbx, Allison, etc. Plug-ins: Too many to talk about. www.metrostudios.com |
#3
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Re: Missing S/N on S1
Seen similar on friends S1’s and the 5 letter tape after the P/N number looks like the serial number. In your case it is ---
Looks like it got put in the wrong place
__________________
Best Regards Christopher #thestruggleisreal South Side Music Group WEBHOME Last edited by jeffro; 01-04-2021 at 05:58 PM. Reason: Removed serial number. |
#4
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Re: Missing S/N on S1
Serial numbers have historically had letters in them. Has that changed?
__________________
~ tom thomas Formerly hobotom Pro Tools Ultimate 2024 HDX Hybrid HD Omni and 192 I/Os Windows 10 Intel Hexcore i7 All Samsung Pro SSDs Ampex MM1200 2" 24 trk tape Outboard: UREI, Eventide, Lexicon, Yamaha, TC Electronics, Orban, ART, EchoAudio, Dolby, Hughes, API, Neve, Audio Arts, BBE, Aphex, Berringer, MOTU, dbx, Allison, etc. Plug-ins: Too many to talk about. www.metrostudios.com |
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