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Old 10-26-2020, 07:48 AM
Phawkman Phawkman is offline
Join Date: Oct 2020
Location: Karlstad
Posts: 2
Default Cancelled Perpetual Licence for Crossgrade

So im guessing I'm one of all the people feeling fooled by the perpetual licence "cancelled". I bought the "Pro Tools Crossgrade" a year ago with my only expectation to get updates for a year and then continue on with my perpetual licence. I paid around 130 $ for the "upgrade" licence. But before that I paid for the full PT 10 licence back in the days, and then a crossgrade to 12. So I have invested a lot of money and time in Pro Tools. And I get it, i have agreed somehow to cancelling the perpetual licence... but WHO would do something like that, paying in total around 700$ for licences just to have it cancelled for a upgrade plan. And in times like these, with corona. Money is at worst for producers. I have always loved PT, always tried to get people who is about to start with DAW's choosing PT. But with this coming at me... I dont know. I want to say "Im gonna go with another DAW"... But, It's so much time invested in Pro Tools. So many years of .ptx sessions saved. But I really consider it, I really do.

I contacted Avid Customer Care and they replied "To continue using the product, you'll need to purchase a new perpetual license...".

Is there anything i could do? I work almost for free these days and cant afford a perpetual licence. Im at a really low state and this could be devastating for my producing career. Especially in times like these.
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Old 10-26-2020, 08:21 AM
StillHollow StillHollow is online now
Join Date: Dec 2016
Location: Northern Virginia
Posts: 94
Default Cancelled Perpetual Licence for Crossgrade

I really feel for you man. A close personal friend of mine in addition to countless people on the forums are experiencing this problem. The cross great option is a complete and misleading scam.

There should have been a warning or disclaimer stating that “ you are agreeing to surrender your perpetual license by buying this cross grade”.

This would be a great opportunity for a class action lawsuit so if there are any lawyers that are also into audio production they should consider heading that up.

Your only option now is to pony up for the new perpetual license or be their hostage and pay them the annual fee.

I am transitioning to LUNA which has a very short learning curve if you already know ProTools And best of all it’s free if you happen to own a UAD Apollo.

They have implemented a huge number of the ProTools shortcuts into it and it’s well designed.

It’s still missing a few key features like side chaining but it’s a joy to work with compared to ProTools.
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