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Old 01-04-2021, 07:26 AM
resonatee resonatee is offline
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Join Date: Dec 2020
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Default Support Plan Renewal lapsed by one day, does not accept the code

Hello, I waited one day too long....Bought Support Plan renewal from Thomann, but the Avid account does not want to accept the code. Plan ended Dec 04,2020 - Can anyone from support help with this please? It's just a day off the grace period...

CASE #04090361

Last edited by resonatee; 01-04-2021 at 07:37 AM. Reason: CASE no
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Old 01-04-2021, 10:14 AM
DigiTechSupt's Avatar
DigiTechSupt DigiTechSupt is offline
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Default Re: Support Plan Renewal lapsed by one day, does not accept the code

Quote:
Originally Posted by resonatee View Post
Hello, I waited one day too long....Bought Support Plan renewal from Thomann, but the Avid account does not want to accept the code. Plan ended Dec 04,2020 - Can anyone from support help with this please? It's just a day off the grace period...

CASE #04090361
Hi,

I've sent an Email through the support case. Please respond on the Email with the code you're trying to use.

Thanks!
-Tope
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