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Old 03-11-2017, 05:36 PM
banjo71 banjo71 is offline
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Default troubles at 48kHz in PT 12.6.1 with Focusrite Scarlett

I used to own PT 8 on Windows 7, using the Fast Track Pro. I used to have sessions in both 44.1 and 48kHz. I upgraded to PT 12.6.1 on Win 10 and got a Focusrite Scarlett 2i2 2nd generation audio interface. The Focusrite Scarlett software has a control panel for switching between 44.1, 48, ... up to 192kHz.

I can successfully open 44.1 and 96kHz sessions by switching to the appropriate frequency, but everytime I want to go to 48kHz, it won't play. I can open the session but it won't play. It will return an error,

"Pro Tools could not initialize the Focusrite USB ASIO. Please make sure that the device has been configured correctly."

I have to save and then after saving the session it freezes. I have to "x" out of the program.

The interface will work at all frequencies on other DAWs. And, I already made a ticket with Focusrite and they feel like it's not on their end.

Any ideas why it won't work?
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  #2  
Old 03-11-2017, 06:58 PM
albee1952 albee1952 is offline
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Default Re: troubles at 48kHz in PT 12.6.1 with Focusrite Scarlett

Are you allowing Windows to use the Scarlett as its default playback device?(Control Panel>Sound Properties). Changing that so Windows uses the on-board sound card might be the solution
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Old 03-14-2017, 09:06 AM
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JoelG JoelG is offline
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Default Re: troubles at 48kHz in PT 12.6.1 with Focusrite Scarlett

I sometimes have to go into Control Panel, Sound and set the sample rate there too, especially if I connect my 18i20 to a different USB port - it detects it as another 18i20 not as previously connected (if that makes sense). I usually disable it in Control Panel, Sound after setting the sample rate. I also always use the same sample rate so I don't have to muck around with it often.

Joel
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Old 03-14-2017, 03:32 PM
banjo71 banjo71 is offline
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Default Re: troubles at 48kHz in PT 12.6.1 with Focusrite Scarlett

Unfortunately I've tried all these things and it still won't allow me to transition to 48kHZ.

In ctrl panel> sound I've disabled all other sound cards, and also chose 48,000Hz Studio Quality in the playback and record tabs on the advanced tab. Inside a 48kHz session of PT, under set up, it says Focusrite ASIO device and when I launch control panel for it inside PT, it says 48kHz, 256 so I don't know why it has to be so hard.

I know everytime it plans on freezing up because when you open a session on 44.1, no clicks or pop upon opening the session. But when you hear a few clicks opening a 48kHz, you know it will freeze.
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Pro Tools 12.6.1 for Windows 10
ASUS Core i7 3770
HP Intel Core i5 Notebook
Focusrite Scarlett 2i2 Interface
Glyph 1TB GPT50 external drive
eSATA card

Equation F.20 condenser mic
AKG Perception 150 Mic
SM81 condenser mic
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  #5  
Old 03-15-2017, 06:08 AM
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JoelG JoelG is offline
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Default Re: troubles at 48kHz in PT 12.6.1 with Focusrite Scarlett

Ahh, that's you're problem. In Control Panel, Sounds, you want to disable the Focusrite, but keep your built in audio as default for all Windows sounds.

Joel
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  #6  
Old 10-20-2019, 06:50 PM
NuBus NuBus is offline
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Default Re: troubles at 48kHz in PT 12.6.1 with Focusrite Scarlett

Hi All


Hate to Drag up an old thread But I'm having this very problem


http://duc.avid.com/showthread.php?t=406829


My 18i8 is disabled in the Playback and Record Devices in the Sound Control Panel


Banjo71 Did you ever resolve this problem?
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Old 10-28-2019, 08:01 PM
albee1952 albee1952 is offline
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Default Re: troubles at 48kHz in PT 12.6.1 with Focusrite Scarlett

Quote:
Originally Posted by NuBus View Post
Hi All


Hate to Drag up an old thread But I'm having this very problem


http://duc.avid.com/showthread.php?t=406829


My 18i8 is disabled in the Playback and Record Devices in the Sound Control Panel


Banjo71 Did you ever resolve this problem?
Disabling the Focusrite isn't the solution. Set the Windows Default Playback Device to the on-board sound card(realtek?). That leaves the Focusrite for Pro Tools to have exclusive use of
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