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#1
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Can't install Pro Tools LE - Insert disc but no option to install
I just bought a brand new MBox 2 Mini with Pro Tools LE. When I put the Pro Tools disc in to install it, nothing happens. A dialog box pops up asking what I want to do with the disc, offering options such as importing pictures, so I choose to explore the disc. When I open the Pro Tools LE Installation folder there is no Setup.exe or other type of installation file. I have searched all of the other folders as well, but nowhere can I find a way to install.
I have done all of the user optimization and my system should be compatible. Dell Studio 15 Laptop 32 bit Windows Vista Home Premium SP1 Intel Core 2 Duo 2GHZ processor 3GB RAM 250GB free space I spent an hour on the phone with Dell customer service and they had remote access to my computer where they confirmed that my CD drive and other hardware is all working properly. Has anyone else had this issue and can help? I just want to be jamming! Thanks. |
#2
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Re: Can't install Pro Tools LE - Insert disc but no option to install
Some options; Go back to the dealer and give them the install disk and tell them its a bad disk(so maybe they will give you another one). Or register the software(you must do this anyway at some point). This process will do 2 things. It will get you the authorization code(needed to unlock the program) and a MyAvid account, which will give you access to a downloadable version of PT8, along with the updates that are available.
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HP Z4 workstation, Mbox Studio https://www.facebook.com/search/top/...0sound%20works The better I drink, the more I mix BTW, my name is Dave, but most people call me.........................Dave |
#3
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Re: Can't install Pro Tools LE - Insert disc but no option to install
Did Dell check the firmware of your optical reader? Is it up to date?
What version of Pro Tools is on the disk?
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My Website: Pro Tools "Newbie" Help Studio rig: Gigabyte GA-EX58-UD3R, Intel i7 920, 6GB Patriot DDR3, NVidia 8600GS, LG GGW-H20L BD-RE, Sony CRX195E1 CD-RW, 2x WD Caviar black 640GB (os swap), 1x WD caviar 320GB (sessions), 1x Maxtor 120GB (sessions), 1x Seagate 1TB (samples/loops), Profire2626, Command8, PT12 on OSX Mobile Rig: 2015 MacBook Pro Retina, Apollo Twin, PT12 |
#4
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Re: Can't install Pro Tools LE - Insert disc but no option to install
The Pro Tools LE version is 8. The guy from Dell was on my computer and checked my disc drive and said everything was in perfect working order.
Since I haven't installed pro tools or used the registration code, is Pro Tools returnable? I'm just a bit apprehensive if I'm already having a problem installing it that I may have more issues down the road and it might not be worth it. |
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