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#21
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Re: Protools 2018 plugin and support Plan Important question...
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Q: As a Pro Tools | HD customer, am I entitled to the Avid Complete Plug-in Bundle and Pro Tools | MachineControl?This will happen automatically, it just takes some time to process all of them. You won't have to download all of the plug-ins individually. There is a single unified installer for the Complete Plug-In Bundle.
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#22
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Re: Protools 2018 plugin and support Plan Important question...
Honestly Jeffro I like you, you've hung in during the toughest times with Avid and have helped me more than once. But if you think the fine print on an FAQ statement is clear communication to subscribers about a new value-added benefit that is advertised in email and web communication that will take 2-3 weeks to implement, then I seriously suggest you re-evaluate in the next marketing meeting. Same with the single-installer, I had no idea and I'd wager to say very few customers got that message as well. I'm not saying this to be mean or be a jerk, like you, I want Avid to succeed. There has to be better customer communication. Thanks for listening and for responding though, that is what sets you apart!
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Justin (Proud Pro Tools Ultimate PERPETUAL license owner) Admin www.elevenrackpresets.com Studio: 2021 Mac Studio Ultra M1 20 Core CPU, 48 Core GPU, 64GB Ram, 4TB SSD boot | Pro Tools Ultimate 2022.12 | PreSonus Quantum 4848 interface| MOTU 112D interface | Digi PRE, FR OctoPre MKII, Mackie Onyx 800R, Panasonic WZ-AD96M (x2) and DA7, Eleven Rack, Apogee Big Ben, Mercury, Rode K2, Slate VMS ML-1 (x2). Laptop: Dell Inspiron 5559, i7-6500U 2.6Ghz, 16 GB RAM, 15.6" 1920x1080 1TB SSD |
#23
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Where is the Complete Plugin Bundle Download for Ultimate users?
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I have the Ultimate License in my Ilok account and on my ilok. I have the HD plan as well. What isn’t clear to me is where is the installer for the complete bundle is located? If the bundle is suppose to show up in my Avid account, which when I had checked last night it was not, then maybe I don’t understand which licenses need to be updated in my ilok account. Jeffro, will the complete bundle download only be available and shown in my account? The other day I downloaded real delay and tested and I received the no authorization error. Sent from my iPhone using Tapatalk Pro |
#24
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Re: Protools 2018 plugin and support Plan Important question...
If this information didn't reach you then we didn't do our job effectively enough. Checking the email notice about Pro Tools Ultimate I see that it did not mention the delay in fulfilling the Complete Plug-In Bundle and did not link to the FAQ. Sorry that we did not include that info!
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#25
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Re: Where is the Complete Plugin Bundle Download for Ultimate users?
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#26
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Re: Where is the Complete Plugin Bundle Download for Ultimate users?
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Thank you. Sent from my iPhone using Tapatalk Pro |
#27
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Re: Where is the Complete Plugin Bundle Download for Ultimate users?
Wanted to add a slight correction... the Complete Plug-in v18.1 Installer will show up in the Additional Value Content included with your software section of your Pro Tools Ultimate product in my.avid.com/products. It basically replaces all the individual plug-in installers. You'll also see an Avid Complete Plug-in Bundle deposited to your iLok account.
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#28
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Machine Control and Avid Complete Plugin question
Hi forum
Only want to ask, if anyone got his licences for Machine Control and Avid Complete Plugins for Protools Ultimate... I looked up the Ilok licence Manager, but till now i did not get the licences for the two... |
#29
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Re: Machine Control and Avid Complete Plugin question
Into the third week from announcement but Still not showing the complete bundle in my account. Have not checked my iLok
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System : Studio - Avid Carbon interface , PT Ultimate 2023.12 Mid 2020 (intel) iMac 27" Ventura 13.2 .1 Mobile - 2021 14 " MBP M1 Pro PT Ultimate 2024.3.0 --Sonoma 14.4 Enjoy the Journey.... Kev... |
#30
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Re: Machine Control and Avid Complete Plugin question
Still haven't received anything .. have been checking every day.
Those licences should be distributed during the later half of this week I think.
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Pro Tools 2024.3.0|Perpetual • MTRX Studio • HDX1 • Sync-X • S3 • Dock • Mac Mini 2018 - 3.2GHz i7 6-core macOS 13.6 • RAM 64GB DDR4 GPU AMD 6900XT 16GB • Monitor LG 32UL950-W |
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