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#1
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Pro Tools 10/11 Installers Not In My Account
Hi all,
I have a Protools 11 (non-HD) license that also included a Protools 10 license. However, when I go to My Products in Downloads under my Avid account the only product I see available is Protools 12. I do not have a license for Protools 12 and the products I do have licenses for are no longer listed. I need access to these downloads and have reached out to customer service numerous times. Any help would be appreciated. Thank you! |
#2
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Product Downloads Not In Avid Account
Hi all,
I have a Protools 11 (non-HD) license that also included a Protools 10 license. However, when I go to My Products in Downloads under my Avid account the only product I see available is Protools 12. I do not have a license for Protools 12 and the products I do have licenses for are no longer listed. I need access to these downloads and have reached out to customer service numerous times. Any help would be appreciated. Thank you! |
#3
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Re: Pro Tools 10/11 Installers Not In My Account
Welcome to the community.
Looks like the installer issue was handled earlier via your support case, and your license has also been updated.
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