Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Licensing & Accounts

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 09-30-2016, 08:09 PM
jcreezy17 jcreezy17 is offline
Member
 
Join Date: Sep 2016
Location: 611 Liberty St.
Posts: 1
Default Monthly Subscription not working

I tried uninstalling and reinstalling, and nothing seems to be working. If anyone has any suggestions I would appreciate it.
Reply With Quote
  #2  
Old 09-30-2016, 09:00 PM
jeffro's Avatar
jeffro jeffro is offline
Avid
 
Join Date: Jun 1999
Location: SF Bay Area
Posts: 8,262
Default Re: Monthly Subscription not working

Quote:
Originally Posted by jcreezy17 View Post
I am also having this issue. Talked to customer support, they were unable to fix it. I tried uninstalling and reinstalling, and nothing seems to be working. If anyone has any suggestions I would appreciate it.
Welcome to the community.

A temp was provided, we just changed that over to the new Pro Tools Subscription, so please activate that to your iLok (and deactivate any old Pro Tools licenses). You can respond to the support case email if you still have issues with billing. Thanks!
__________________
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Pro Tools 12.6 monthly subscription help! edwardjmeredith Pro Tools 12 2 10-03-2016 08:52 AM
buy or monthly subscription evon Pro Tools 12 3 05-22-2016 02:40 PM
Problem with Pro Tools 12 Monthly Subscription hendrikke Licensing & Accounts 1 01-21-2016 09:27 AM
Does the monthly subscription model still need an iLok? Ru_C Pro Tools 12 5 04-03-2015 09:27 AM


All times are GMT -7. The time now is 04:08 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com