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  #1  
Old 01-02-2015, 08:58 AM
accentaudio accentaudio is offline
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Default PT 11.3 Quits Responding (Hangs) - First Launch (Part Of The Log Included)

PT 11.3 "Quits Responding" on it's first launch of the day and I have to force quit. This seems to be happening quite a but lately when I close out a session, or open my first session of the day after the computer has been shut down all night. I am on 11.3 running OS X 10.10.1. I will paste in the crash log below to see if anyone can make any sense of it. At the very top of the log you can see where it says "hang (process was unresponsive for 115 seconds before sampling)". Hope you all can help. This is annoying as heck. Not to mention that I get random spikes of my CPU when I am actually running a session. I am using a Universal Audio Apollo Twin, all my drivers are up to date.

Thanks.

See part of the log below:

Date/Time: 2015-01-02 10:47:10 -0600
OS Version: 10.10.1 (Build 14B25)
Architecture: x86_64h
Report Version: 21

Command: Pro Tools
Path: /Applications/Pro Tools.app/Contents/MacOS/Pro Tools
Version: 11.3.0.327 (11.3.0d327)
Parent: launchd [1]
PID: 7412

Event: hang
Duration: 1.40s (process was unresponsive for 115 seconds before sampling)
Steps: 15 (100ms sampling interval)

Hardware model: iMac14,2
Active cpus: 8

Fan speed: 1197 rpm

--------------------------------------------------
Timeline format: stacks are sorted chronologically
Use -i and -heavy to re-report with count sorting
--------------------------------------------------

Heaviest stack for the main thread of the target process:
15 start + 1 (libdyld.dylib + 13769) [0x7fff8a6785c9]
15 ??? (Pro Tools + 14945) [0x10a0d5a61]
15 ??? (<3EA2C53E-1623-35C7-AE7A-5ECB2FA79152> + 29277035) [0x11339ab6b]
15 ??? (<3EA2C53E-1623-35C7-AE7A-5ECB2FA79152> + 29265643) [0x113397eeb]
15 ??? (<2DC7D6F5-2636-323E-9D65-8EB7B10F8223> + 207108) [0x10a69f904]
15 ??? (<2DC7D6F5-2636-323E-9D65-8EB7B10F8223> + 1526107) [0x10a7e195b]
15 -[NSApplication run] + 594 (AppKit + 97827) [0x7fff92c0ce23]
15 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194 (AppKit + 147072) [0x7fff92c18e80]
15 _DPSNextEvent + 964 (AppKit + 149201) [0x7fff92c196d1]
15 _BlockUntilNextEventMatchingListInModeWithFilter + 71 (HIToolbox + 188411) [0x7fff8a7edffb]
15 ReceiveNextEventCommon + 431 (HIToolbox + 188858) [0x7fff8a7ee1ba]
15 RunCurrentEventLoopInMode + 235 (HIToolbox + 189503) [0x7fff8a7ee43f]
15 CFRunLoopRunSpecific + 296 (CoreFoundation + 464952) [0x7fff964e6838]
15 __CFRunLoopRun + 2024 (CoreFoundation + 467560) [0x7fff964e7268]
15 __CFRunLoopDoTimers + 301 (CoreFoundation + 1215901) [0x7fff9659dd9d]
15 __CFRunLoopDoTimer + 1059 (CoreFoundation + 743379) [0x7fff9652a7d3]
15 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUN CTION__ + 20 (CoreFoundation + 744260) [0x7fff9652ab44]
15 ??? (<2DC7D6F5-2636-323E-9D65-8EB7B10F8223> + 1549895) [0x10a7e7647]
15 ??? (<2DC7D6F5-2636-323E-9D65-8EB7B10F8223> + 1552624) [0x10a7e80f0]
15 ??? (<2DC7D6F5-2636-323E-9D65-8EB7B10F8223> + 1551783) [0x10a7e7da7]
15 ??? (<103ED430-A322-3AFA-BA19-EB66C5041B98> + 540763) [0x11097705b]
15 ??? (<103ED430-A322-3AFA-BA19-EB66C5041B98> + 398221) [0x11095438d]
15 ??? (<103ED430-A322-3AFA-BA19-EB66C5041B98> + 25341) [0x1108f92fd]
15 ??? (<103ED430-A322-3AFA-BA19-EB66C5041B98> + 69702) [0x110904046]
15 ??? (<103ED430-A322-3AFA-BA19-EB66C5041B98> + 363346) [0x11094bb52]
15 ??? (<103ED430-A322-3AFA-BA19-EB66C5041B98> + 323095) [0x110941e17]
15 ??? (<103ED430-A322-3AFA-BA19-EB66C5041B98> + 1060905) [0x1109f6029]
15 ??? (<2A515B24-E9BE-3439-BCD3-6CBC4B4DB4FD> + 621840) [0x10a366d10]
15 semaphore_wait_trap + 10 (libsystem_kernel.dylib + 71018) [0x7fff9376856a]
*15 semaphore_wait_continue + 0 (kernel + 1415472) [0xffffff8000359930]

Model: iMac14,2, BootROM IM142.0118.B07, 4 processors, Intel Core i7, 3.5 GHz, 32 GB, SMC 2.15f7
Graphics: NVIDIA GeForce GTX 775M, NVIDIA GeForce GTX 775M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (7.15.124.12.10)
Bluetooth: Version 4.3.1f2 15015, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
PCI Card: Apple 57761-B0, Ethernet Controller, Thunderbolt@193,0,0
PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@192,0,0
PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@191,0,0
PCI Card: pci1b21,612, AHCI Controller, Thunderbolt@197,0,0
PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@191,0,1
PCI Card: pci12d8,400f, USB Enhanced Host Controller, Thunderbolt@191,0,2
PCI Card: Universal Audio Apollo Twin Duo, Other Multimedia, Thunderbolt@129,0,0
Serial ATA Device: APPLE HDD ST1000DM003, 1 TB
Serial ATA Device: HGST HTS721010A9E630, 1 TB
USB Device: Hub
USB Device: Display Audio
USB Device: FaceTime HD Camera (Display)
USB Device: Apple Thunderbolt Display
USB Device: USB3.0 Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
USB Device: USB2.0 Hub
USB Device: USB2.0 Hub
USB Device: iLok
USB Device: iLok
USB Device: ProtectExecuter
USB Device: USB2.0 Hub
USB Device: Oxygen 49
USB Device: Maschine Mikro MK2
Thunderbolt Bus: iMac, Apple Inc., 23.10
Thunderbolt Device: Apollo Twin, Universal Audio, Inc., 1, 7.1
Thunderbolt Device: Thunderbolt Display, Apple Inc., 3, 26.2
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  #2  
Old 01-02-2015, 09:04 AM
Richard901 Richard901 is offline
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Default Re: PT 11.3 Quits Responding (Hangs) - First Launch (Part Of The Log Included)

This thread might help:
http://duc.avid.com/showthread.php?t=362523
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  #3  
Old 01-02-2015, 09:08 AM
accentaudio accentaudio is offline
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Default Re: PT 11.3 Quits Responding (Hangs) - First Launch (Part Of The Log Included)

I just ran the PT Prefs trasher, and I am now restarting, let's see what happens. Thanks for the link. Didn't understand the guys last post though about now having direct monitoring?
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  #4  
Old 01-02-2015, 06:35 PM
accentaudio accentaudio is offline
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Default Re: PT 11.3 Quits Responding (Hangs) - First Launch (Part Of The Log Included)

And now I am getting this lovely error:

PT Error.jpg

What is going on, Avid?
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  #5  
Old 01-03-2015, 05:02 AM
musicman691 musicman691 is offline
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Default Re: PT 11.3 Quits Responding (Hangs) - First Launch (Part Of The Log Included)

Quote:
Originally Posted by accentaudio View Post
And now I am getting this lovely error:

Attachment 3320

What is going on, Avid?
Some people randomnly get that in PT11; it can happen in simple 2 track sessions but not in bigger (30+ tracks) sessions. And there's no commonality in hardware or PT versions amongst those that have the issue. I had exactly one 9173 when I first fired up PT11.3.0 with a 16 track session but nothing since in either OSX 10.8.5 or OSX 10.9.5 in any size session.
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  #6  
Old 01-16-2015, 01:56 PM
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reichman reichman is online now
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Default Re: PT 11.3 Quits Responding (Hangs) - First Launch (Part Of The Log Included)

Any resolution to this? Pro Tools goes to (not responding) when I close my sessions now. Frustrating. Will try trashing prefs selectively.

black Mac Pro 10.10.1, PTHD 11.3
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  #7  
Old 01-16-2015, 02:19 PM
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reichman reichman is online now
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Default Re: PT 11.3 Quits Responding (Hangs) - First Launch (Part Of The Log Included)

Never mind, trashing these appears to have fixed it. Not sure which one :)

1.AAE Preferences

2.com.avid.ProTools.plist

3.Database/catalogue...


I think I'm close to PTHD 11.3 nirvana
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