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  #1  
Old 10-15-2009, 01:48 AM
onosai onosai is offline
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Join Date: Oct 2009
Location: auckland new zealand
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Default help!? "the installer could not write the receipt for "plug-in updates"??

i recently bought pro tools m box2 mini and it was going perfectly until i stupidly thought that by uninstalling it i would free up more memory on my mac os x. i did not do a safe uninstall but did a clean uninstall. then when installing pro tools again it stops halfway through installment and says "the installer could not write the receipt for "plug-in updates".

im guessing when i did the clean uninstallment it wiped certain plug-ins and system files needed for the compatibility with some Avid products?

do you know what i should do?

i live in NZ and tried ringing a whole lot of people but NZdrs and music software just dont go

thanks so much
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  #2  
Old 10-15-2009, 02:59 AM
max howarth max howarth is offline
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Location: edinburgh, uk
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Default Re: help!? "the installer could not write the receipt for "plug-in updates"??

it sounds like a permissions issue. when you install an app or plugin a receipt file is created here:

hd>library>receipts

if the installer hasn't got write access to that folder the installation might well fail.

try repairing disk permissions using the disk utility app.
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max

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2 x 3.3 6core mac pro | 12gb ram | mac os 10.7.3 | nu5.5 | rme multiset/audiolink96 | 3 x 19" flat panels | decklink xt | waves8 | altiverb7
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  #3  
Old 10-15-2009, 08:32 PM
onosai onosai is offline
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Default Re: help!? "the installer could not write the receipt for "plug-in updates"??

thanks so much max for answering, tried repairing it but no luck, will try taking my comp in to a specialist, thanks once again, hello from nz
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