Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Licensing & Accounts

Reply
 
Thread Tools Search this Thread Display Modes
  #21  
Old 04-26-2020, 07:20 AM
FunkzzaJ FunkzzaJ is online now
Member
 
Join Date: Nov 2018
Location: Sweden
Posts: 84
Default Re: HELP !! PT license GONE from iLok dongle and account...

Quote:
Originally Posted by jeam25 View Post
File Menu
Now restarted. Dongle now ejectable. PT will not start. Same as described above.

No cloud session open. Opened one (first time ever, tried staerting PT to no avail) Closed the cloud session - so no open cloud session now.
Reply With Quote
  #22  
Old 04-26-2020, 07:21 AM
jeam25's Avatar
jeam25 jeam25 is offline
Moderator
 
Join Date: Apr 2002
Location: Puerto Rico
Posts: 2,721
Default Re: HELP !! PT license GONE from iLok dongle and account...

Ok asking for help !
__________________
- Jesus Alvarado -

Keep the volume UP !
Reply With Quote
  #23  
Old 04-26-2020, 07:23 AM
FunkzzaJ FunkzzaJ is online now
Member
 
Join Date: Nov 2018
Location: Sweden
Posts: 84
Default Re: HELP !! PT license GONE from iLok dongle and account...

"app man" confusion. What exactly do you mean. Pls be explicit?

Avid application manager
Avid Link
iLok file menu
Windows application manager

?
Reply With Quote
  #24  
Old 04-26-2020, 07:26 AM
Southsidemusic's Avatar
Southsidemusic Southsidemusic is offline
Moderator
 
Join Date: Dec 2011
Location: Stockholm - Sweden
Posts: 12,955
Default Re: HELP !! PT license GONE from iLok dongle and account...

Quote:
Originally Posted by FunkzzaJ View Post
"app man" confusion. What exactly do you mean. Pls be explicit?

Avid application manager
Avid Link
iLok file menu
Windows application manager

?
He meant Ilok License Manager. Forget appman as it is not the issue here.

If you have this problem later today and Avid hasn’t contacted you just call my cell as I am in stockholm so maybe we can figure this out. You can call anytime as we are tracking vocals and grand pianos.

0733-337770
Christopher
__________________
Best Regards
Christopher

—————————————
South Side Music Group
WEBHOME
—————————————
Reply With Quote
  #25  
Old 04-26-2020, 07:33 AM
jeam25's Avatar
jeam25 jeam25 is offline
Moderator
 
Join Date: Apr 2002
Location: Puerto Rico
Posts: 2,721
Default Re: HELP !! PT license GONE from iLok dongle and account...

Yes too much info here and sorry for my segways . Ilok application manager i mean. We are talking about ilok so i just was referring to that in context .
__________________
- Jesus Alvarado -

Keep the volume UP !
Reply With Quote
  #26  
Old 04-26-2020, 07:33 AM
FunkzzaJ FunkzzaJ is online now
Member
 
Join Date: Nov 2018
Location: Sweden
Posts: 84
Default Re: HELP !! PT license GONE from iLok dongle and account...

Quote:
Originally Posted by Southsidemusic View Post
He meant Ilok License Manager. Forget appman as it is not the issue here.

If you have this problem later today and Avid hasn’t contacted you just call my cell as I am in stockholm so maybe we can figure this out. You can call anytime as we are tracking vocals and grand pianos.

0733-337770
Christopher
TACK för den livlinan !!
Reply With Quote
  #27  
Old 04-26-2020, 07:37 AM
Southsidemusic's Avatar
Southsidemusic Southsidemusic is offline
Moderator
 
Join Date: Dec 2011
Location: Stockholm - Sweden
Posts: 12,955
Default Re: HELP !! PT license GONE from iLok dongle and account...

Quote:
Originally Posted by FunkzzaJ View Post
TACK för den livlinan !!
Självklart

Är här för att hjälpa så ring om du vill så testar vi några saker när du väntat så länge du tycker är rimligt
__________________
Best Regards
Christopher

—————————————
South Side Music Group
WEBHOME
—————————————
Reply With Quote
  #28  
Old 04-26-2020, 09:33 AM
TOM@METRO's Avatar
TOM@METRO TOM@METRO is offline
Moderator
 
Join Date: Apr 2006
Location: Los Angeles
Posts: 17,183
Default Re: HELP !! PT license GONE from iLok dongle and account...

When I have had this issue, (and I have) I turned off TLC and started Pro Tools. Then I closed Pro Tools and re-initiated TLC. This has solved the issue here.
__________________
~ tom thomas

Formerly hobotom

Pro Tools Ultimate 2020.5 HDX
HD Omni and 192 I/Os
Windows 10
Intel Hexcore i7
All Samsung Pro SSDs
Ampex MM1200 2" 24 trk tape
Outboard: UREI, Eventide, Lexicon, Yamaha, TC Electronics, Orban, ART, EchoAudio, Dolby, Hughes, API, Neve, Audio Arts, BBE, Aphex, Berringer, MOTU, dbx, Allison, etc.
Plug-ins: Too many to talk about.

www.metrostudios.com
Reply With Quote
  #29  
Old 04-26-2020, 09:44 AM
FunkzzaJ FunkzzaJ is online now
Member
 
Join Date: Nov 2018
Location: Sweden
Posts: 84
Default Re: HELP !! PT license GONE from iLok dongle and account...

Quote:
Originally Posted by TOM@METRO View Post
When I have had this issue, (and I have) I turned off TLC and started Pro Tools. Then I closed Pro Tools and re-initiated TLC. This has solved the issue here.
half-way for me. With TLC turned off, then PT starts.Closing PT and Turning on TLC again, same-same again PT will not start due to above-mentioned TLC procedure.

Does your saying "re-insitiate TLC" mean anything more complicated than just turning it ON again. ?
Reply With Quote
  #30  
Old 04-26-2020, 10:15 AM
TOM@METRO's Avatar
TOM@METRO TOM@METRO is offline
Moderator
 
Join Date: Apr 2006
Location: Los Angeles
Posts: 17,183
Default Re: HELP !! PT license GONE from iLok dongle and account...

Quote:
Originally Posted by FunkzzaJ View Post
half-way for me. With TLC turned off, then PT starts.Closing PT and Turning on TLC again, same-same again PT will not start due to above-mentioned TLC procedure.

Does your saying "re-insitiate TLC" mean anything more complicated than just turning it ON again. ?
No. I did only what I described. FWIW, I'm on Win 10 with HDX, and the last time it happened here, it was on an older version of ILM. Try restarting the computer a couple of times.
__________________
~ tom thomas

Formerly hobotom

Pro Tools Ultimate 2020.5 HDX
HD Omni and 192 I/Os
Windows 10
Intel Hexcore i7
All Samsung Pro SSDs
Ampex MM1200 2" 24 trk tape
Outboard: UREI, Eventide, Lexicon, Yamaha, TC Electronics, Orban, ART, EchoAudio, Dolby, Hughes, API, Neve, Audio Arts, BBE, Aphex, Berringer, MOTU, dbx, Allison, etc.
Plug-ins: Too many to talk about.

www.metrostudios.com
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
FS: Pro Tools HD 11/10 Bundle License With iLok Account & Avid Account Jan Pasemann Buy & Sell 0 12-18-2015 06:58 AM
No ilok License in your account tangoportland Licensing & Accounts 3 12-10-2015 10:09 AM
Cannot remove my iLok from an account with iLok License Manager roberts macOS 6 06-10-2013 02:28 PM
iLok License not found (TL) - visible on iLok.com account LiamSlack 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 2 03-17-2008 11:02 AM


All times are GMT -7. The time now is 10:49 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com