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#1
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003 with PT9 CPTK crashes
Hi guys,
I have a crash almost twice a day that forces my to restart the 003 and the pro tools and its becomming a major slowdown with clients. Is there anyone that can help me identify and learn to avoid this crash? Here is part of the crash log: Code:
Process: Pro Tools [6193] Path: /Applications/Digidesign/Pro Tools/Pro Tools.app/Contents/MacOS/Pro Tools Identifier: com.digidesign.ProTools Version: 9.0.6 (9.0.6f82) Code Type: X86 (Native) Parent Process: launchd [250] Date/Time: 2014-01-17 12:37:08.555 -0500 OS Version: Mac OS X 10.6.8 (10K549) Report Version: 6 Interval Since Last Report: 59141469 sec Crashes Since Last Report: 938 Per-App Interval Since Last Report: 48613193 sec Per-App Crashes Since Last Report: 222 Anonymous UUID: 291C523C-F3EA-4639-BBB6-73990EB4C03C Exception Type: EXC_BAD_ACCESS (SIGBUS) Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000 Crashed Thread: 0 Dispatch queue: com.apple.main-thread Thread 0 Crashed: Dispatch queue: com.apple.main-thread |
#2
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Re: 003 with PT9 CPTK crashes
A crash report is of little help with zero details about the system
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HP Z4 workstation, Mbox Studio https://www.facebook.com/search/top/...0sound%20works The better I drink, the more I mix BTW, my name is Dave, but most people call me.........................Dave |
#3
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Re: 003 with PT9 CPTK crashes
Thanks! My bad heres more info about the system!
Mac pro 2x 2.26 quad core intel xeon 8 gigs of ddr 3 Running osx 10.6.8 Has a blackmagic intensity pro for pcie video out 3 x 1TB WD caviar black drives in the system and 1 WD 4 TB external drive (USB) Only firewire connected is the 003. I have an avid mix and avid control hooked up via ethernet as well Please let me know if there is anything else you need to help solve this! Thanks! |
#4
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Re: 003 with PT9 CPTK crashes
Trash prefs?
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HP Z4 workstation, Mbox Studio https://www.facebook.com/search/top/...0sound%20works The better I drink, the more I mix BTW, my name is Dave, but most people call me.........................Dave |
#5
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Re: 003 with PT9 CPTK crashes
I have already trashed prefs :-(
This issue happens 2-3 times a day. Mainly when closing a session. The only way to get PT back up and running is a full reboot of the system and the 003. Thanks please help! |
#6
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Re: 003 with PT9 CPTK crashes
Are you using the 11.0 drivers from here:http://avid.force.com/pkb/articles/d...02-003-Drivers
Are you running the latest version of PT 9 available in your Avid account? Joel
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#7
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Re: 003 with PT9 CPTK crashes
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#8
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Re: 003 with PT9 CPTK crashes
Can you post a complete crash report, paste across several posts if you need to. A crash report without any stack traces is virtually useless.
Does this only happen with one session? If so, then it's likely corrupted, if so go back to the last workign backup of your session, or create a new session and import the current session content/media into that. If not, you need to exclude plugins, temporarily move all third party plugins out of their RTAS folder. Trash prefs and databases. Start Pro Tools. Does the problem still happen? If that stopped the problem then put the plugins back in batches to see if you can find the culprit. (you have to do this, just disabling a Plugin within Pro Tools is not sufficient). If not unisntall everything... Pro Tools (with uninstaller clean option), plugins etc. and reinstall them all again. |
#9
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Re: 003 with PT9 CPTK crashes
Thanks kindly! It does seem to be restricted to one session after further testing! I have imported the session data into a new session and it still seems to happen. Problem is, the crash occurs after heavy mixing and full days, so its hard to reproduce when I am alone! Ill get the full crash report in here as soon as it re-appears! Thanks you so much!
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#10
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Re: 003 with PT9 CPTK crashes
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