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#1
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"Tuner" and internal "DSP" doesn't work on Mbox 3 Pro
Hi,
At the beginning of december I bought a Mbox pro (3G) with Protools 9. Before installing Protools 9 and upgrade 10, i downloaded and installed Mbox Pro last driver (as AVID told it) => 1.0.19 with firmware 1.0.3. My Protools 10 works well. The Mbox Pro control panel shows internal dsp (rev, delay....) and tuner window. Here is my first problem: 1)I plug my guitar into my Mbox pro ->input 1 => input and master signals are ok. 2)On input 1 -> hardware input FX send + software return FX sends + FX returns + effect duration, feedback and volume -> all knobs turned fully clockwise. => no effect sounds out, no signal in FX returns bargraph. Here is my second problem: 3) When i open the "tuner" window => no signal , nothing happens. Actually, i don't know if the problem comes from the new driver or my Mbox Pro hardware. Could you help me to fix this malfunction ? Thanks Friendly. ----------- Mbox Pro (3G) with driver 1.0.19 Firmware 1.0.3 + Protools 10.3.2 upgrade from PT9, ASUS Republic of Gamers G51J + Intel Quad Core i7 Q720 1,60 Ghz + RAM 4,00 Go + Windows7 64 Bit SP1. |
#2
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Re: "Tuner" and internal "DSP" doesn't work on Mbox Pro (3G)
Did anyone solve this problem?
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#3
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Re: "Tuner" and internal "DSP" doesn't work on Mbox Pro (3G)
Interesting. I don't usually use those features but I checked them and found that mine has the same problems. I'll work on it & post back if I discover anything.
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Main Workstation: Pro Tools 2023.12.1, Windows 11, HP Z4 Xeon 8 core W2145, 64 GB DDR4, Omni, Artist Mix, Sync X, Eleven R(2 of them), UAD 2 PCIe card |
#4
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Re: "Tuner" and internal "DSP" doesn't work on Mbox Pro (3G)
I have similar issues with mine, when I bought the mb3p the internal tuner and DSP worked just fine, but since the firmware update before 1.0.3 caused this to stop working. This may be a driver/firmware issue. Hopefully someone can chime in with some details
__________________
System Specs: http://duc.avid.com/member.php?u=108915 Audio Reel: http://www.wacc.net/ https://soundcloud.com/13guatamas13 |
#5
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Re: "Tuner" and internal "DSP" doesn't work on Mbox Pro (3G)
And I worked until I switched to v.1.0.19 / 1.0.3. Since then, we do not work .. I tried to go back to an earlier version at but not to downgrade the firmware.
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#6
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Re: "Tuner" and internal "DSP" doesn't work on Mbox Pro (3G)
I have the exact same problem here! I purchased an Mbox 3 Pro on Ebay and it came with the latest firmware. DSP Fx and Tuner not working! Has anybody contacted Avid about this?
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#7
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Re: "Tuner" and internal "DSP" doesn't work on Mbox Pro (3G)
I have not contacted Avid. I did not have time. If someone does not contact anytime soon I'll do it.
Sent from my GT-N7100 using Tapatalk 2 |
#8
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Re: "Tuner" and internal "DSP" doesn't work on Mbox Pro (3G)
I note that the tuner does not work 'stand-alone' ... it used to work that way just fine. That indicates that it is not a driver issue as no computer is involved. I am guessing that this is a problem created by the firmware update.
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Main Workstation: Pro Tools 2023.12.1, Windows 11, HP Z4 Xeon 8 core W2145, 64 GB DDR4, Omni, Artist Mix, Sync X, Eleven R(2 of them), UAD 2 PCIe card |
#9
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Re: "Tuner" and internal "DSP" doesn't work on Mbox Pro (3G)
Whether its in standalone or being used by pro tools the issue is there and as Pinball Wizard said, I also believe this is a firmware issue
A google search shows other posts.
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System Specs: http://duc.avid.com/member.php?u=108915 Audio Reel: http://www.wacc.net/ https://soundcloud.com/13guatamas13 |
#10
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Re: "Tuner" and internal "DSP" doesn't work on Mbox 3 Pro
I wanted to update this thread with information added to another thread for a similar issue:
The issue is in fact firmware-related as members in this thread have speculated. We’ve handled a small number of cases in which the firmware update fails in such a way as to disable the onboard effects and tuner, leaving all other functionality intact. The number of reported firmware update failures is extremely low among units sold but we are aware of and investigating the issue. At this time, the only way to resolve this failure is to send the unit in for repair. You do not need to purchase an Avid Support Code to contact Avid regarding a repair issue. In North America please call (650) 731-6100 and press option 3 for the repair line. In all other regions please contact your reseller for repair. |
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