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  #1  
Old 06-20-2020, 05:23 PM
appmus appmus is offline
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Join Date: May 2018
Location: Oneonta NY/ USA
Posts: 10
Default security information updates. (1344) NO Joy

No more memory is available for security information updates. (1344)

Now even after reboot I can't get past this

Did a scan no memory errors. dumped the pro tools config folder and dumped the plugin folder.
Still nothing restart or shutdown no longer corrects the problem.

very odd. nope haven't made any changes to my rig.

Fixed Hardware Configuration
Dell XPS 15
Intel Core i7 Processor Label
NVIDIA(R)GeForce(R) GTX 1050 with 4GB GDDR5 graphics memory
1TB PCIe Solid State Drive
15.6" 4K Ultra HD (3840 x 2160) InfinityEdge touch display
32GB, DDR4, 2400MHz
Windows 10 Pro (64bit) English
7th Generation Intel(R) Core(TM) i7-7700HQ Quad Core Processor (6M cache, up to 3.8 GHz)
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  #2  
Old 06-20-2020, 06:07 PM
Darryl Ramm Darryl Ramm is offline
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Join Date: Nov 2010
Location: USA
Posts: 19,640
Default Re: security information updates. (1344) NO Joy

What exactly is giving this error? When exactly?

If I had to guess it looks more like a Windows message, I'll eat my hat if Avid software worried about "security information updates".

edit: Nope that was probably wrong, looks like a error when manipulating file ACE (access control entry). So likely could be coming from Pro Tools. So either likely hard coded error or it's a corrupt session or something weird about file permissions upsetting things. My gut is it's unlikely to be anything to do with memory usage per-se.

Windows auto updates are disabled?

Are you running any AV software? Including Windows junk? (don't, disable or better uninstall that crap.).

In English, what does "dumped the pro tools config folder and dumped the plugin folder." exactly mean.

Last edited by Darryl Ramm; 06-20-2020 at 06:19 PM.
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  #3  
Old 06-20-2020, 06:18 PM
Darryl Ramm Darryl Ramm is offline
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Join Date: Nov 2010
Location: USA
Posts: 19,640
Default Re: security information updates. (1344) NO Joy

So I'd be very suspicious of sessions, does this happen when just starting Pro Tools, when a session is not open? Does this happen in multiple sessions? Does it happen if you create a new empty session? Totally empty, not from a template. Try creating that somewhere different, on a different drive that usual. Like put it on your boot drive. Make sure the session is running on NTFS not FAT-32 or EXFAT or anything else.

What exact version of Pro Tools are you using? You are using sessions not cloud projects right?

Make sure any problem session has all its assets in the session folder, not out in some weird place.

Hopefully you have excluded plugins, by moving all .aaxplugin files out of the plugin directory, trashing prefs (use the PT Trasher tool), and restarting Pro Tools... does that problem still happen if you do that?

Last edited by Darryl Ramm; 06-20-2020 at 06:38 PM.
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  #4  
Old 06-20-2020, 08:41 PM
appmus appmus is offline
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Join Date: May 2018
Location: Oneonta NY/ USA
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Default Re: security information updates. (1344) NO Joy

Did all that.. That dam windows 2004 upgrade came in last night.
Not running any anti virus stuff and all the windows anti anti is off except the fire wall. been running this rock solid for a year now and now this.

by now i've moved so much stuff around I broke it sooooo
when in doubt.... reinstall. time to upgrade to 2020 anway...

Thanks for your help.
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