|
Avid Pro Audio CommunityHow to Join & Post Community Terms of Use Help Us Help YouKnowledge Base Search Community Search Learn & Support |
|
|
Thread Tools | Search this Thread | Display Modes |
#1
|
||||
|
||||
PT10+CPTK to PT11HD : whatchoice in store ? both iLoks inserted ?
Hi, I definetely need help/solid advice on two practical things before upgrading to PT11HD.
1. Which selection in the Avid Store : "PT9/10+CPTK to PT11HD" or "PT10+CPTK to PT11HD" ? Background : I installed some months ago PT10+CPTK on a new laptop; but to do that, I first needed to install PT9, then CPTK, then uninstall PT9, then install PT10 (installing PT10 directly, followed by installing the CPTK gave a message "no version of PT9 found") My licenses : Pro Tools 10.0 Upgrade from PT9 10/21/11 Licenses: Pro Tools 10+9 Bundle Complete Production Toolkit 2 from DVTK2 (Download only) 01/20/11 Downloads : Complete Production Toolkit 2 v9.0.2 (Mac) for Pro Tools 9 Licenses: Complete Production Toolkit 2, X-Form, Neyrinck SoundCode Stereo Pro Tools LE to Pro Tools 9.0 Crossgrade 12/18/10 Licenses: Pro Tools 9 DV Toolkit 2 12/08/09 Licenses: DV Toolkit 2, TL Space Native, DINR LE, VocAlign, DigiTranslator, MP3 Option DV Toolkit 2 Amnesty 12/08/09 Licenses: DV Toolkit 2, X-Form Pro Tools LE 8.0 Upgrade 10/07/09 Pro Tools LE 6.x to 7.4 Upgrade 07/03/08 So, should I go for "PT9/10+CPTK to PT11HD" (it looks like, but I am insecure) ? Or am I forced to buy the more expensive "PT9+CPTK to PT11HD" upgrade ? 2. PT9/PT10/CPTK2 are on the iLok (1st Generation), nothing yet on the iLok (2nd Generation) : I must insert both at the same time into the computer , or , transfer the previous licenses from iLok1 to iLok2 before surrendering/transfering the PT11HD license ? Solid advice would really be appreciated ! Thanks, Joachim
__________________
PT 11.3.2 HD , RME Fireface 800 , Genelec 5.1 , Win7 64bit Professional , i7 3930 Hexcore , 48GB Ram , SSD System + SSD PT Session/Audio + SSD Video (all Samsung 840 Evo) + Spinner 1TB Data , 2x Radeon HD 5450 \\ SD 633 Femto MKH8060 MKH8070 MKH30/MKH40 DPA4060 |
#2
|
|||
|
|||
Re: PT10+CPTK to PT11HD : whatchoice in store ? both iLoks inserted ?
I have exactly the same history with licenses and upgrades. This morning I purchased the PT10+CPTK to PT11HD upgrade and I get only errors when I try to register...
|
#3
|
||||
|
||||
Re: PT10+CPTK to PT11HD : whatchoice in store ? both iLoks inserted ?
Quote:
Will you go for exchanging PT10+CPTK-to-PT11HD with PT9/10+CPTK-to-PT11HD or PT9+CPTK-to-PT11HD ? Thanks for sharing your bad experience. I hope, we both will get it right ! If you find your solution, I would be immensly grateful, if you could share that again ! My last license says "PT9/10 bundle" , so correct might be PT9/10+CPTK-to-PT11HD
__________________
PT 11.3.2 HD , RME Fireface 800 , Genelec 5.1 , Win7 64bit Professional , i7 3930 Hexcore , 48GB Ram , SSD System + SSD PT Session/Audio + SSD Video (all Samsung 840 Evo) + Spinner 1TB Data , 2x Radeon HD 5450 \\ SD 633 Femto MKH8060 MKH8070 MKH30/MKH40 DPA4060 Last edited by joachim; 06-23-2013 at 09:18 AM. Reason: forgot what |
#4
|
|||
|
|||
Re: PT10+CPTK to PT11HD : whatchoice in store ? both iLoks inserted ?
I'm not the only one with this problem. Probably caused by a wrong upgrade purchase...:
other topic |
#5
|
|||
|
|||
Re: PT10+CPTK to PT11HD : whatchoice in store ? both iLoks inserted ?
Ah I think I've fallen into this hole too. Started with 9 but only had CPTK with 10. Bought the 10CPTK - 11HD, registered ok...but now when I try to put the iLok asset onto my iLok it say's.."no asset found to surrender". Curses.
It'll be looking for a 10 asset when mine is the 9/10 bundle. |
#6
|
||||
|
||||
Re: PT10+CPTK to PT11HD : whatchoice in store ? both iLoks inserted ?
Quote:
I think that doesn't matter as those licenses are in the same locked bundle so give it a few hours and see if iLok will correct this. They are still working on it so I would wait a few hrs before I try again Also the Avid Mods pops their heads in here quite often so if it ain't fixed soon PM one of the Mods and they will know more then us users Best Wishes that this gets you resolved asap guys. Chris
__________________
Best Regards Christopher #thestruggleisreal South Side Music Group WEBHOME |
#7
|
|||
|
|||
Re: PT10+CPTK to PT11HD : whatchoice in store ? both iLoks inserted ?
Thanks for that, you may be right Chris, so I will wait a little more before going down the path below.
Meantime I decided to phone Avid support line, I was sent a link to refund and return...and thus start again with a new purchase. Unfortunately this is a convoluted process involving "a letter of destruction" for a downloaded product plus a 10 day turn around. Oh what a tangled web. The licenses 9/10 bundle and just 10 may be the same but with different names? All I know is my new 10CPTK to 11HD wants to surrender a "Pro Tools 10" license when I have a "9/10 bundle license" currently on my iLok and it's not working. I even thought about this before madly pushing the "buy" button...I was tired! Got it wrong. |
#8
|
||||
|
||||
Re: PT10+CPTK to PT11HD : whatchoice in store ? both iLoks inserted ?
Quote:
http://duc.avid.com/showthread.php?t=340469&page=2 Best of Luck silverhammernz Chris
__________________
Best Regards Christopher #thestruggleisreal South Side Music Group WEBHOME |
Thread Tools | Search this Thread |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
PT11HD & PT10 + CPTK surrender ?? | TommyT | Pro Tools 11 | 3 | 02-07-2014 12:15 AM |
pt10+cptk to PT11HD tax break | Ke productions | macOS | 8 | 01-17-2014 08:50 AM |
When upgrading PT10+CPTK to PT11HD question....... | nexis | Pro Tools 11 | 5 | 11-07-2013 08:18 AM |
PT HD 11 and 10 + CPTK on diff iLoks, same computer? | dj_grimmace | Pro Tools 11 | 2 | 08-12-2013 06:02 PM |