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  #1  
Old 01-14-2014, 09:45 AM
mcnichols mcnichols is offline
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Join Date: May 2012
Location: Weston-super-mare UK
Posts: 29
Default PT10HD crash reports assistance please

Greetings from the UK.

My saga of unexplained crashes continues - can anyone help with interpreting these crash reports please? On the first report the final three lines of the crashed thread are common to the last 10 or so crashes, the other seems to be a one-off. Any knowledge gratefully received and thanks in advance.

REPORT 1

Process: Pro Tools [203]
Path: /Applications/Avid/Pro Tools/Pro Tools.app/Contents/MacOS/Pro Tools
Identifier: com.digidesign.ProTools
Version: 10.3.7.296 (10.3.7f296)
Build Info: Unknown-10370296~296
Code Type: X86 (Native)
Parent Process: launchd [152]

Date/Time: 2014-01-14 16:34:25.534 +0000
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6

Interval Since Last Report: 111067 sec
Crashes Since Last Report: 5
Per-App Interval Since Last Report: 100326 sec
Per-App Crashes Since Last Report: 5
Anonymous UUID: C7880D5A-71DD-4F26-965F-087AA2C3A7C6

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000018
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ...gidesign.framework.ProTools 0x12a1ef70 MFortressHWBPEntryPoint_exit_mfort6317_ + 8530150
1 ...gidesign.framework.ProTools 0x12a1f578 MFortressHWBPEntryPoint_exit_mfort6317_ + 8531694
2 com.digidesign.framework.DAE 0x150809bb FicHostPlugInRunnerInit + 88299
3 com.digidesign.framework.DAE 0x14f6dbb3 FicGetContiguousMemRequirements + 124275
4 com.digidesign.framework.DAE 0x14f2bc18 FicGetApplicationInterface + 54504
5 com.digidesign.framework.DAE 0x14f73f5e FicGetContiguousMemRequirements + 149790
6 com.digidesign.framework.DAE 0x14f678a8 FicGetContiguousMemRequirements + 98920
7 com.digidesign.framework.DAE 0x14f65c68 FicGetContiguousMemRequirements + 91688
8 com.digidesign.framework.DAE 0x150278b9 FicPrime + 25
9 ...gidesign.framework.ProTools 0x1231d734 MFortressHWBPEntryPoint_exit_mfort6317_ + 1183914
10 ...gidesign.framework.ProTools 0x1232400e MFortressHWBPEntryPoint_exit_mfort6317_ + 1210756
11 ...gidesign.framework.ProTools 0x123686ba MFortressHWBPEntryPoint_exit_mfort6317_ + 1490992
12 ...gidesign.framework.ProTools 0x12368ef0 MFortressHWBPEntryPoint_exit_mfort6317_ + 1493094
13 ...gidesign.framework.ProTools 0x123699dc MFortressHWBPEntryPoint_exit_mfort6317_ + 1495890
14 ...gidesign.framework.ProTools 0x12374b36 MFortressHWBPEntryPoint_exit_mfort6317_ + 1541292
15 ...gidesign.framework.ProTools 0x12373dd0 MFortressHWBPEntryPoint_exit_mfort6317_ + 1537862
16 ...gn.framework.CoreFoundation 0x0019c815 DAW_KeyboardInputContext:oKeyEvent(Cmn_RefCountP tr<DAW_KeyEvent>&, Cmn_AliasedRefCountPtr<DAW_EventModifiers, DAW_EventModifiers*, DAW_EventModifiers_ForwardDeclarationHack>&, Cmn_RefCountPtr<DAW_KeyboardState>&) + 357
17 ...gidesign.framework.ProTools 0x1253b9a2 MFortressHWBPEntryPoint_exit_mfort6317_ + 3404568
18 ...gidesign.framework.ProTools 0x13169266 MFortressHWBPEntryPoint_exit_mfort6317_ + 16174044
19 com.digidesign.framework.DFW 0x0057a73c TScroller:oKeyEvent(TToolboxEvent*) + 60
20 com.digidesign.framework.DFW 0x00593a97 TApplication::HandleKeyDownEvent(TToolboxEvent*) + 119
21 com.digidesign.framework.DFW 0x006f7c16 TApplication::SetupOSEventTarget() + 854
22 com.digidesign.framework.DFW 0x006f981f TApplication::CreateNewOSApplication(void*, void*, void*) + 1375
23 com.apple.HIToolbox 0x99deec2f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
24 com.apple.HIToolbox 0x99dedef6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
25 com.apple.HIToolbox 0x99dedd55 SendEventToEventTargetWithOptions + 58
26 com.apple.HIToolbox 0x99e2260b ToolboxEventDispatcherHandler(OpaqueEventHandlerCa llRef*, OpaqueEventRef*, void*) + 1957
27 com.apple.HIToolbox 0x99def080 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2672
28 com.apple.HIToolbox 0x99dedef6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
29 com.apple.HIToolbox 0x99e107f3 SendEventToEventTarget + 52
30 com.apple.HIToolbox 0x99f99c17 ToolboxEventDispatcher + 86
31 com.apple.HIToolbox 0x99f99d4f RunApplicationEventLoop + 243
32 com.digidesign.framework.DFW 0x00702a9b DFW_EventLoop::RunApplicationEventLoop() + 11
33 com.digidesign.framework.DFW 0x00592dcd TApplication::Run() + 45
34 ...gidesign.framework.ProTools 0x13c452d1 MFortressHWBPEntryPoint_exit_mfort6317_ + 27561031
35 ...gidesign.framework.ProTools 0x13c467f4 LaunchProTools + 1412
36 com.digidesign.ProTools 0x0000f277 0x1000 + 57975
37 com.digidesign.ProTools 0x0001037a 0x1000 + 62330
38 com.digidesign.ProTools 0x0000effd 0x1000 + 57341

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xbfffda48 ebx: 0xbfffda48 ecx: 0x00000010 edx: 0x00000010
edi: 0x00000000 esi: 0x0032ba77 ebp: 0xbfffda08 esp: 0xbfffda04
ss: 0x0000001f efl: 0x00210202 eip: 0x12a1ef70 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000018

REPORT 2

Process: Pro Tools [218]
Path: /Applications/Avid/Pro Tools/Pro Tools.app/Contents/MacOS/Pro Tools
Identifier: com.digidesign.ProTools
Version: 10.3.7.296 (10.3.7f296)
Build Info: Unknown-10370296~296
Code Type: X86 (Native)
Parent Process: launchd [144]

Date/Time: 2014-01-11 10:41:48.770 +0000
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6

Interval Since Last Report: 66236 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 64239 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: C7880D5A-71DD-4F26-965F-087AA2C3A7C6

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000001f6ec513
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ...esAudio.WavesLib_9.1.9.1.60 0x220bc824 _GLOBAL__I_managerInitializer + 60

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x8fe0ec00 ecx: 0x00000001 edx: 0x00000000
edi: 0x1f522337 esi: 0x1f522220 ebp: 0xbfff84f8 esp: 0xbfff84f4
ss: 0x0000001f efl: 0x00010296 eip: 0x220bc824 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x1f6ec513
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Martin Nichols

PT Ultimate 2023.9, Mac Pro 12-core 7.1, 224Gb RAM, Monterey 12.6.8 or Ventura 13.6.1, HDX card with Avid HD interfaces.
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  #2  
Old 01-15-2014, 05:21 AM
Chief Technician Chief Technician is offline
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Join Date: Dec 2001
Location: NYC
Posts: 6,981
Question Re: PT10HD crash reports assistance please

Report 1 - Pro Tools crashed.

Report 2 - WAVES caused the crash.

Anything in common in terms of what you were doing right before the crashes occurred?
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Jonathan S. Abrams, CEA, CEV, CBNT
Apple Certified - Technical Coordinator (v10.5), Support Professional (v10.6 through v10.10)
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