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  #1  
Old 01-24-2021, 10:58 AM
Suad Cokljat's Avatar
Suad Cokljat Suad Cokljat is offline
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Default Activation of never activated Digidesign software and plugins... Please help!

Hello,

I have my two Digidesign activation cards. One for Pro Tools HD8 and other for HDpack 1.

I don't know if we ever activated this two cards (we had several Pro Tools systems and information is lost in time).

1. How can I check if this cards were activated or not?
2. If not activated, are this cards still valid? How can I activate this old cards?

I already tried activation on my master Avid account, but no luck.

Best regards,

Suad
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  #2  
Old 01-24-2021, 11:08 AM
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JFreak JFreak is offline
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Default Re: Activation of never activated Digidesign software and plugins... Please help!

Have you contacted Avid Support already?
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  #3  
Old 01-24-2021, 12:04 PM
Suad Cokljat's Avatar
Suad Cokljat Suad Cokljat is offline
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Default Re: Activation of never activated Digidesign software and plugins... Please help!

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Originally Posted by JFreak View Post
Have you contacted Avid Support already?
No I didn't. Actually I'm not sure if I'm legible for AVID support with my obsolete and unsupported hardware and software (HD3 Accel and PT HD8). Will they help me?

Regards,

S
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Old 01-24-2021, 01:01 PM
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Default Re: Activation of never activated Digidesign software and plugins... Please help!

I'll get a support case going to get your codes and look them up... please watch for an email soon.
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  #5  
Old 01-24-2021, 01:29 PM
Suad Cokljat's Avatar
Suad Cokljat Suad Cokljat is offline
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Default Re: Activation of never activated Digidesign software and plugins... Please help!

Quote:
Originally Posted by jeffro View Post
I'll get a support case going to get your codes and look them up... please watch for an email soon.
Looking forward to it. Thank you!

Regards

S
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  #6  
Old 01-26-2021, 04:12 AM
Suad Cokljat's Avatar
Suad Cokljat Suad Cokljat is offline
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Join Date: Nov 2015
Location: Zagreb / Croatia
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Default Re: Activation of never activated Digidesign software and plugins... Please help!

I got prompt email reply from AVID support and my inquiry is resolved in warp speed.

Big thanks to jeffro and JFreak for their help!

Best regards,

Suad
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  #7  
Old 01-26-2021, 06:52 AM
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Default Re: Activation of never activated Digidesign software and plugins... Please help!

jeffro is the best
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