How long for PT10 upgrade email after registering new copy of PT9?

[mds1001]

Hey guys,

Just picked up an mbox pro with PT9 bundle. I'm supposed to be able to get the PT10 upgrade. I registered PT9. How long does it take to get the email to download PT10?

Thanks!

[TimNielsen]

I just bought an HD Native card, that came with 9HD. Upon registering it, I got an email, I assume automated, telling me that my HD10 iLok asset had been deposited since it was a free upgrade. So for me, it took about 2 hours.

Tim

[mds1001]

Ok, cool. I registered about 40 minutes ago and got two auto-replies, but neither mentioned PT10.

[roberts]

it can take as long as the net day

[TimNielsen]

Yeah, I was wondering and about to send Avid an email when mine showed up. So stand by, it shouldn't take too long I think...

[meech]

It took around three hours for me to get the free 10 license and download after registering 9.

[Firechild]

I had to do a support case. It took 3 weeks.

[mds1001]

Thanks guys. I got the email about 2 hours after registering.

[Aovi]

I registered my Pro Tools 9 w/ Mbox Mini a week ago and no email yet.

I guess I should contact support.