Assign Module Hardware not working

[EddieJones]

I messaged you...can you first uninstall the Master Module software and reinstall so we are starting fresh.

[ampnerd]

Yes, how do I do that? Sorry...

[creativecontrol]

Settings > About > Logout. Touch Administrator. The Password = password. When you get to the desktop you can simply swipe from the right edge of the screen to the left to bring up the toolbar. Choose Settings > Control Panel > Programs and Features. Find S6 Master Module in the list and then touch Uninstall. Done.



Jeff

[skilletaudio]

Yeah I am in the same boat with three modules lit purple on a bran new out of the box system. The shift purple is lit on the fader module and the bottom left config button is lit purple on two knob modules.

I have installed a bran new current version on the MTM and these are not working even after temporarly going into "Unclaimed Mode"

http://akmedia.digidesign.com/suppor...stem_88549.pdf

Temporarily Unclaiming a Module
If you forget to remove a module from the surface arrangement before physically moving it to another system, you can temporarily unclaim it after the new systems boots by holding the top two right-most switches on that module. However, it will reset back to its previous owner after a power cycle if not properly claimed by another system by adding it to that system’s arrangement.

Unclaiming Display Modules
To unclaim a Display Module:
1 Create a file named “unclaim.txt” and copy it to a FAT-formated USB flash drive.
2 Plug the USB drive into the Display Module you want to unclaim. After a few seconds, the Display Module screen displays a “Not Connected” message indicating that the process is complete.
3 Be sure to add the Display Module back to your configuration. While doing so in the Settings > Surface, Config screen, the mod- ule and/or its vacant slot might display red as if they are unavailable. This can be ignored, however, and you can drag the module back into the surface configuration to reclaim it.

[creativecontrol]

It's also a good idea to go into diagnostic mode and see if the particular module(s) are getting valid IP addresses:

Joystick Module
Select + Swap (upper left)
Fader Module
Select + Swap (Channel 1)
Process Module
Clear + Func (Channel 1)
Knob Module
Select (Channel 1) + Select (Channel 2)
Automation Module
Select + Swap (Attention Track)
Master Module
Sel + In (next to Top Left Knob)
Master Post Module
Attention Switch + Link
Display Module
Control + Alt + Shift + V (Windows Keyboard)


Jeff