MTRX Studio TB chassis Activation Problem

[Supercubziggy]

Hello all, I just purchased a Thunderbolt Chassis bundle along with a MTRX Studio and i cant seem to activate it with the code and serial number. I get an error on the Activate product page. I have started a support case but no further information as of yet. The wait is killing me. Any ideas or help would be greatly appreciated. This will be a very long weekend...

[creativecontrol]

Greetings,

Please PM me the serial number and I will try and help expedite.

best,


Jeff



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[DetroitT]

Originally Posted by Supercubziggy

Hello all, I just purchased a Thunderbolt Chassis bundle along with a MTRX Studio and i cant seem to activate it with the code and serial number. I get an error on the Activate product page. I have started a support case but no further information as of yet. The wait is killing me. Any ideas or help would be greatly appreciated. This will be a very long weekend...

Any update please?

[creativecontrol]

Yes, we got him going. A few different issues. The biggest one was more of a problem with Coreaudio and the the state of some of the devices on his macOS 10.13.6 rig.


Jeff