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  #1  
Old 02-18-2020, 10:21 AM
grundel@atlas.cz grundel@atlas.cz is offline
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Default Air db-33

Hi, I have recently purchased DB-33 plugin on AVID Marketplace and installed it. I cannot see it in Inserts in my Pro Tools First. I can see the others like UVIWorkstaion and Xpand!2 but not DB-33. The DB-33 didn't appear in Ilok License Manager neither. I can find it in "recall inserts" under Avid/AIR Instruments Bundle/DB-33 but when I click on it error appears: "One or more tracks contains plugins that don't exist in you plugin folder DB-33 (1)" . The plugin is located in the plugin folder. I tried to reinstall DB-33 plugin many times. I can also see it in Avid Link under Products. Please help if you know what the issue could be. Thank you! Jan
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  #2  
Old 02-20-2020, 02:00 AM
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Stephen Bond Stephen Bond is offline
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Default Re: Air db-33

Sounds like you need to get it into your iLok?

Try logging into you iLok account at ilok.com or running the iLok License Manager on your computer.

Stephen
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  #3  
Old 02-25-2020, 11:39 AM
grundel@atlas.cz grundel@atlas.cz is offline
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Default Re: Air db-33

Tried many times logging into iLok - on compoter, on website. No idea how to get DB-33 there. Seems like Avid didn't send it to iLok or something...
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Old 03-01-2020, 09:32 PM
jwhunter jwhunter is offline
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Default Re: Air db-33

I have the same problem, I recently purchased DB-33 and Mini Grand, both are installed correctly but PTF is says they are missing, they don't appear in the instruments menu but do have track recall presets but when you click on them it says plugins are missing and do you want to download them from the marketplace. About 3 months ago i purchased Boom and Vacuum and they work fine?
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Old 03-09-2020, 12:33 AM
jwhunter jwhunter is offline
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Default Re: Air db-33

Opened up PTF today and the 2 plugins have appeared in Instrument menu and they both work, don't know if it was because I emailed tech support a few weeks ago or Avid have updated their servers, I had the same problem last year with the Focusrite creative pack, for over two weeks they wouldn't load then they suddenly appeared. Hopefully anyone with same issue it has resolved too.
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Old 03-09-2020, 12:47 AM
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JFreak JFreak is online now
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Default Re: Air db-33

Good to hear. But strange.
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Old 03-10-2020, 06:41 AM
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chrisdee chrisdee is offline
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Default Re: Air db-33

On a side note, check out Arturia's and IK's organs. Sound way much better than DB-33 imo.
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