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#1
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Pro Tools Won't Open
Had an iLok problem; had to uninstall and reinstall iLok Manager. Now iLok Manager is fine and shows all my licenses as activated.
But PT 12.8.3 is saying that I'm trying to use a version that's newer than my PT license permits. I have the Pro Tools Plan and it's active till 2024. Has anyone ever run into something like this? Last edited by dg27; 02-05-2020 at 04:57 PM. Reason: clarification |
#2
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Re: Pro Tools Won't Open
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I'd do the usual and dump prefs/databases and then reinstall PT 12.8.3 |
#3
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Re: Pro Tools Won't Open
Try re-syncing your ilok again.
__________________
~ tom thomas Formerly hobotom Pro Tools Ultimate 2024 HDX Hybrid HD Omni and 192 I/Os Windows 10 Intel Hexcore i7 All Samsung Pro SSDs Ampex MM1200 2" 24 trk tape Outboard: UREI, Eventide, Lexicon, Yamaha, TC Electronics, Orban, ART, EchoAudio, Dolby, Hughes, API, Neve, Audio Arts, BBE, Aphex, Berringer, MOTU, dbx, Allison, etc. Plug-ins: Too many to talk about. www.metrostudios.com |
#4
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Re: Pro Tools Won't Open
That was the first thing I tried.
Quote:
The problem I had started when PT 12.8.3 said it couldn't find the installation. I went to ILM and it said a background process file was missing. I uninstalled ILM and reinstalled. But I still get an error when trying to open PT. Really trying to avoid reinstalling PT. Thanks. |
#5
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Re: Pro Tools Won't Open
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You say PT 12.8.3 couldn't find the installation - what installation? When you ran ILM and it said a background process file was missing - was ILM missing a file or what? |
#6
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Re: Pro Tools Won't Open
I called Avid. Turns out my ILM was way out of date (I had no idea).
Installed the newest version and that resolved everything. Thanks for all the help from those who weighed in. FWIW: Quote:
Quote:
Apparently yes. |
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