Mbox Pro - Loss of connection and flashing lights

[Marcio]

Hello,
I have a problem in my Mbox Pro. The power light starts blinking after a few minutes of use and loses connection with pro tools. When I try to use the tuner the lights Dim / Mute, Mono and Power also blink. I've tried reinstalling all drivers and pro tools, I tried to change the operating system but the problem continues .
My setup:
Win 7/64 Bit
Pro Tools 10.3.5
Fimrware 1.0.3
Package 1.0.19


Thanks for any help!

[Emcha_audio]

Can you do a sandra report please and also follow all the steps in the Help us help you -READ THIS Before Posting link that is on top of this forum?

If that's done (the steps) try taking out the firewire card. reboot without it, and then setting it in an other pci/e slot to force windows to reinstall the firewire drivers.

[Marcio]

Thanks for reply!
I did what you said and the lights stopped blinking but no audio comes out of pro tools or other software that use avid asio driver


SiSoftware Sandra

ID
Host Name : Márcio-PC
Workgroup : WORKGROUP

Computer
Model : GigaByte P55A-UD3
Chassis : GigaByte Desktop
Mainboard : GigaByte P55A-UD3
BIOS : Award (OEM) F11 08/10/2010
Total Memory : 8GB DIMM DDR3

Processors
Processor : Intel(R) Core(TM) i7 CPU 870 @ 2.93GHz (4C 8T 3GHz/3.59GHz, 2.4GHz IMC, 4x 256kB L2, 8MB L3)
Socket/Slot : FC LGA1156

Chipset
Memory Controller : Gigabyte Core (Clarksfield/Lynnfield) DMI 2x 2.4GHz (4.79GHz)
Memory Controller : Gigabyte Core Desktop (Lynnfield) UnCore 2x 2.4GHz (4.79GHz), 2x 4GB DIMM DDR3 1.33GHz 128-bit

Memory Module(s)
Memory Module : Kingston 9905471-009A00LF 4GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)
Memory Module : Kingston 9905471-009A00LF 4GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)
Memory Module : Kingston 9905471-009A00LF 4GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)
Memory Module : Kingston 9905471-009A00LF 4GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)

Video System
Monitor/Panel : LG E2041
(1600x1200, 20.3")
Monitor/Panel : Dell Computer DELL E157FP
(1600x1200, 14.9")
Video Adapter : NVIDIA GeForce GTX 460 (7CU 336SP SM5.0 1.35GHz, 512kB L2, 1GB 3.6GHz 256-bit, PCIe 2.00 x16)
Video Adapter : NVIDIA GeForce GTX 460 (7CU 336SP SM5.0 1.35GHz, 512kB L2, 1GB 3.6GHz 256-bit, PCIe 2.00 x16)

Graphics Processor
OpenCL GP Processor : NVIDIA GeForce GTX 460 (336SP 7C 1.35GHz, 512kB L2, 1GB 3.6GHz 256-bit)
Compute Shader Processor : NVIDIA GeForce GTX 460 (336SP 7C 1.35GHz, 512kB L2, 1GB 3.6GHz 256-bit)
CUDA GP Processor : NVIDIA GeForce GTX 460 (336SP 7C 1.35GHz, 512kB L2, 1GB 3.6GHz 256-bit)

Storage Devices
WDC WD1002FAEX-00Z3A0 (1TB, SATA, 3.5", 7200rpm) : 932GB (C:) (E:)
WDC WD1002FAEX-00Z3A0 (1TB, SATA, 3.5", 7200rpm) : 932GB (D:) (F:)
SAMSUNG HD502IJ (500.1GB, SATA300, 3.5", 7200rpm, 16MB Cache) : 466GB (J:)
Seagate ST2000DL001-9VT156 (2TB, USB2/SATA300, 5900rpm) : 2TB (H:)
TSSTcorp CDDVDW SH-S223B (657.6MB, SATA150, DVD+-RW, CD-RW, 2MB Cache) : 627MB (G:)
DTSOFT BDROM () : N/A (K:)

Logical Storage Devices
Hard Disk (C:) : 479GB (NTFS) @ WDC WD1002FAEX-00Z3A0 (1TB, SATA, 3.5", 7200rpm)
Samples (D:) : 490GB (NTFS) @ WDC WD1002FAEX-00Z3A0 (1TB, SATA, 3.5", 7200rpm)
Samples 2 (J:) : 466GB (NTFS) @ SAMSUNG HD502IJ (500.1GB, SATA300, 3.5", 7200rpm, 16MB Cache)
Hard Disk (H:) : 2TB (NTFS) @ Seagate ST2000DL001-9VT156 (2TB, USB2/SATA300, 5900rpm)
Backup (E:) : 453GB (NTFS) @ WDC WD1002FAEX-00Z3A0 (1TB, SATA, 3.5", 7200rpm)
Rec (F:) : 441GB (NTFS) @ WDC WD1002FAEX-00Z3A0 (1TB, SATA, 3.5", 7200rpm)
TN_2_ActiveBook (G:) : 627MB (CDFS) @ TSSTcorp CDDVDW SH-S223B (657.6MB, SATA150, DVD+-RW, CD-RW, 2MB Cache)
Optical Drive (K:) : N/A @ DTSOFT BDROM ()

Peripherals
LPC Hub Controller 1 : Gigabyte P55 LPC Interface Controller
LPC Legacy Controller 1 : ITE IT8720F
Audio Device : Gigabyte P55/PM55/3400 High Definition Audio
Audio Device : ZOTAC International (MCO) GF104 High Definition Audio Controller
Audio Codec : nVidia 0012
Audio Codec : nVidia 0012
Audio Codec : nVidia 0012
Serial Port(s) : 1
Parallel Port(s) : 1
Disk Controller : Gigabyte P55/PM55/3400 4 port SATA IDE Controller
Disk Controller : Gigabyte P55/PM55/3400 2 port SATA IDE Controller
Disk Controller : Gigabyte 88SE91A3 SATA-600 Controller
Disk Controller : Gigabyte IT8213 IDE Controller
USB Controller 1 : Gigabyte P55/PM55/3400 USB Controller
USB Controller 2 : Gigabyte P55/PM55/3400 USB Controller
USB Controller 3 : Gigabyte P55/PM55/3400 USB Controller
USB Controller 4 : Gigabyte P55/PM55/3400 USB2 Enhanced Host Controller
USB Controller 5 : Gigabyte P55/PM55/3400 USB Controller
USB Controller 6 : Gigabyte P55/PM55/3400 USB Controller
USB Controller 7 : Gigabyte P55/PM55/3400 USB Controller
USB Controller 8 : Gigabyte P55/PM55/3400 USB Controller
FireWire/1394 Controller 1 : Convex Computer FW322/323 IEEE1394 OHCI FireWire Controller
SMBus/i2c Controller 1 : Intel ICH SMBus

Printers and Faxes
Printer : Send To Microsoft OneNote 2010 Driver (1200x1200, Colour)
Printer : PDFCreator (4000x4000, Colour)
Printer : Microsoft XPS Document Writer (600x600, Colour)
Printer : HP Universal Printing PCL 6 (1200x1200, Parallel, Colour)
Printer : HP Deskjet 3920/3940 (1200x1200, USB, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Network Services
Network Adapter : Realtek PCIe GBE Family Controller (Ethernet, 100Mbps)

Operating System
Windows System : Microsoft Windows 7 Ultimate 6.01.7600
Platform Compliance : x64

Windows Experience Index
Current System : 5.9