Firewire 1814 is not working again

[DimitrisG]

hello!!

I have an m-audio firewire 1814 audio interface and my pc suddenly stopped recognising it!
I already have changed the firewire card on my pc in order to be compatible with pro tools and it worked just fine for some time.. Has anyone any idea pls? I have even got the latest firmware for the audio interface but nothing changed. What should I do???

Thanx in advance

[fizzler]

did you try to connect it on both FW-ports of the 1814?

[DimitrisG]

Yes, this was the first thing i've tried. I did all the usual "tricks" to get it working but there was no improvement...

[DimitrisG]

Yes, this was the first thing i've tried. I did all the usual "tricks" to get it working but there was no improvement...

[DigiTechSupt]

Have you done an uninstall and reinstall of the driver software?

If not, I would start there.

If that doesn't work, can you give us a more detailed explanation - is it not being recognized by Pro Tools? Is it no longer in the Device Manager?

[DimitrisG]

The audio interface behaves eratically. I've reinstalled the drivers and even pro tools lots of times. It just stops working for a few minutes or hours when it suddenly appears to work completely properly and being recognized by PT. This happens all over again & again. When it works it is seen in the Device Manager. I use Pro Tools M-Powered v7.1.

Desktop
Mainboard : FUJITSU SIEMENS D2156-A1
Chipset : Intel i945G/GZ
Processor: Intel Pentium 4 640 @ 3200 MHz
Psysical Memory : 1024 MB (2 x 512 DDR2-SDRAM )
Bios : FUJITSU SIEMENS // Phoenix Technologies Ltd.

Bus Firewire : VT6306 VIA Fire II IEEE-1394 OHCI Link Layer Controller
Version : 1.10
Speed : 400 MHz

Video Card : NVIDIA GeForce 6200 TurboCache(TM)

Hard Disk : SAMSUNG (151 GB)
Peripheral Type : ATA
Model : SAMSUNG HD160JJ

Hard Disk : WDC (150 GB)
Peripheral Type : ATA
Model : WDC WD1500AHFD-00RAR5

DVD-Rom Drive : HL-DT-ST DVDRRW GSA-4164B
DVD-Rom Drive: TSSTcorp CD/DVDW SH-S183A

Monitor Type : ViewSonic VE710 Series - 17 inches

Network Card : Broadcom Corp BCM5750A1 NetXtreme Gigabit Ethernet Network Card : Broadcom Corp BCM4309 802.11a/b/g

Operating System : Microsoft Windows XP Professional 5.01.2600 Service Pack 3

[DigiTechSupt]

VT6306 VIA Fire II IEEE-1394 OHCI Link Layer Controller

That may be the problem - VIA firewire controllers are known to be problematic.

Unfortunately you didn't post an entire Sandra report, so I can't see which processor chipset you have. There may be an incompatibility there as well - can you repost an entire Sandra report, so we can see if that may be the case?

[DimitrisG]

What exactly is a sandra report? I don't think it is a compatibility problem with the firewire card because when I moved the firewire 1814 and the firewire bus on an another computer they both worked just fine. I should underline that for almost a year and a half the audio card worked perfectly on my computer.

I hope all the information you need is below...

General Information :
NorthBridge : Intel i945G/GZ
SouthBridge : 82801GB/GR (ICH7 Family) LPC Interface Controller

NorthBridge Information :
Architecture : Direct Media Interface (DMI)
Manufacturer : Intel (Fujitsu Siemens Computers)
Codename : Lakeport
Revision : A2
Bus Speed : 199.5 MHz
FSB Frequency : 798.1 MHz (QDR)
FSB max. Support : 800 MHz
RAM max. Support : DDR2 (667 MHz)

Memory Information :
Type : DDR2-SDRAM PC2-4300
Frequency : 266 MHz
DRAM/FSB Ratio : 4/3
Supported Channels : Dual (128-bit)
Activated Channels : Dual
ECC Diagnostic : No
CAS Latency (tCL) : 4 clocks
RAS to CAS (tRCD) : 4 clocks
RAS Precharge (tRP) : 4 clocks

[DimitrisG]

Please if anyone has any ideas let me know. I am in a dead end for months now!!! Is it really possible that some firewire 1814 ended up defective after some time? I surely hope not...

[Q-san]

HI,try 1814 to another friend(s) pc's just for test..