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  #1  
Old 08-12-2017, 05:29 PM
lanstrad's Avatar
lanstrad lanstrad is offline
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Join Date: Apr 2011
Location: Montreal, Canada
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Default PT 11 - do not have sufficient access privileges ?

I have not used this system for about 2 months, always worked, and now I start to get message 'Do not have sufficient access privileges' and program won't launch.

Nothing has changed on the system. I read all kind of answers on this, such as reboot, verify disk access privileges in OSX, Repair disk access... Been there, done that.

No help. My licences are on iLok2, where I hold PT 12 subscription licence and PT11 perpetual. Subscription was paid on time (December).

OSX is 10.8.5

Any idea ?
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Old 08-14-2017, 03:49 AM
musicman691 musicman691 is offline
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Default Re: PT 11 - do not have sufficient access privileges ?

Are you running as admin?
iLok plugged into a working USB port? Try a different one and see what happens.
Are you by some chance trying to open a PT12 session on PT11? That shouldn't be an issue unless you're using something specific to PT12.
How are you opening PT? Double clicking on the program icon or a session icon?
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Old 08-14-2017, 06:10 AM
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lanstrad lanstrad is offline
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Default Re: PT 11 - do not have sufficient access privileges ?

Quote:
Originally Posted by musicman691 View Post
Are you running as admin?

Yes i am

iLok plugged into a working USB port?

Yes and tried others as well. I also tried on my MBP and has no issue opening a PT 12 session there, so iLok is not broken.

Try a different one and see what happens.
Are you by some chance trying to open a PT12 session on PT11?

No i do not have pt 12 sessions on that machine nor any of the drives connected to it.

That shouldn't be an issue unless you're using something specific to PT12.
How are you opening PT? Double clicking on the program icon or a session icon?

Just single click on the icon

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